Melissa Manzano
Rialto,CA
Summary
Highly motivated individual with a proven history of consistently delivering exceptional results at both individual and team levels. Skilled in multitasking and effectively prioritizing workloads, even without direct supervision. Detail-oriented professional with a medical background, seeking to obtain a Masters/Doctorate in nursing degree to become a Nurse Practitioner
Overview
1
1
Certification
Work History
Medical Assistant Front Office/ Lab
Ontario Clinica Médica Familiar
- Worked full time as a medical assistant in front office and laboratory in clinic
- Utilized the knowledge of drawing blood appropriately
- Prepared and administered injections and vaccines
- Handled patients and employee information with confidentiality.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
ALDO
- Proficiently handled various responsibilities, including communication and multitasking
- Demonstrated exceptional time management skills
- Gained valuable experience in customer service, resolving complex situations.
Retail Sales Associate
Target
- Actively contribute as a versatile team member, working in multiple departments
- Trusted to lead and guide teams in various departmental roles.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Behavioral Technician
Dream Big Children's Services
- Implemented behavioral therapy to kids diagnosed with autism
- Charted on each patient daily.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Attended regular clinical supervision sessions to review client progress and receive guidance on treatment modifications.
- Treated clients and families with respect and dignity.
Education
High school diploma -
Rialto High School
Rialto, CABachelor's degree - Cell Molecular and Developmental Biology
University of California Riverside
Skills
- Proficient in computer operations
- Fluent in both Spanish and English
- Medical Terminology
- Direct Patient Care
- Clinical Documentation
- CPR
- Phlebotomy Techniques
- Laboratory Specimen Collection
- Insurance Verification
- Patient Care Coordination
- Anatomy and Physiology Knowledge
- Adaptable
Certification
- Medical Assistant Certification, 06/2019
- Phlebotomist certification/ license CPT-1, 04/2023
- CPR certified
- ABA certification
Leadership and volunteering
- Willingly undertake any assigned tasks with enthusiasm
- Regular volunteer for the Red Cross, dedicating time monthly or more frequently, over 200+ hours
- Engaged in additional volunteer activities within the workplace ,showcasing reliability and quick adaptability to leadership roles
- over 40+ hours of volunteer work with other organizations associated with UCR
Hobbies and Interests
- Exploring the outdoors and nature
- Discovering new cuisines, cultures, and activities
- Reading, particularly in the romance genre
- Traveling
- Scientific pursuits
- Fitness
- Enjoying movies and television shows
Timeline
Medical Assistant Front Office/ Lab
Ontario Clinica Médica Familiar
ALDO
Retail Sales Associate
Target
Behavioral Technician
Dream Big Children's Services
High school diploma -
Rialto High School
Bachelor's degree - Cell Molecular and Developmental Biology
University of California Riverside
- Medical Assistant Certification, 06/2019
- Phlebotomist certification/ license CPT-1, 04/2023
- CPR certified
- ABA certification
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