Melissa Madrigal
Biola
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
31
31
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Office Manager
Gill Auto Group
Kerman
04.2023 - Current
- Managed daily office operations and ensured efficient workflow coordination.
- Oversaw inventory management and maintained accurate supply records.
- Assisted in onboarding new employees and provided training on office protocols.
- Prepared reports on office activities and assisted in budget management tasks.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Coded and entered daily invoices with in-house accounting software.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Analyzed financial activities of department to share budgetary input with managers.
Office Manager
H & J Chevrolet
Kerman
01.1995 - 04.2023
- Managed daily office operations and ensured efficient workflow coordination.
- Oversaw inventory management and maintained accurate supply
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed office budget to handle inventory, postage and vendor services.
Education
Business Administration
Strayer University
08.2024 - 08.2025
Business Administration
Fresno City College
Fresno, CA 08.2002 - 12.2002
Skills
- Office management
- Budget preparation
- Customer service
- Team collaboration
- Inventory management
- Data entry
- Employee supervision
- Customer relations
- Mail handling
- Document management
- Contract administration
- Administrative oversight
- Expense reporting
- Clerical support
- Team supervision
- Financial reporting
- Account reconciliation
- Credit and collections
- Billing
- Bookkeeping
Languages
Spanish
Native/ Bilingual
Certification
- BPA Authorized
Timeline
Business Administration
Strayer University
08.2024 - 08.2025
Office Manager
Gill Auto Group
04.2023 - Current
Business Administration
Fresno City College
08.2002 - 12.2002
Office Manager
H & J Chevrolet
01.1995 - 04.2023
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