Melissa Macri
Bradford,ON
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
8
8
years of professional experience
Work History
Accounting/Administrative Assistant
08.2019 - Current
- Cornerstone to Recovery
- Played a key role in coordinating and successfully obtaining the organization's accreditation
- Responsible for accounts receivable customer payments and miscellaneous payments in QuickBooks
- Enters all AP Excel expense, visa, and gas reports into QuickBooks
- Process credit card payments via PayPal for community fund contribution payments
- Responsible for internal administration communication
- Liaising with multiple municipalities and regions for textile recycling programs
- Investigated incidents, prepared reports, and provided recommendations for corrective action as the occupational health and safety representative since 2020
- Assisted clients in navigating website content to find desired information, as well as provided referrals to other services via phone as well as to drop-in clients.
Peer Mentor
06.2017 - Current
Cashier
Sobeys
04.2018 - 08.2019
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Handled all customer inquiries promptly and efficiently
- Trained over 10 junior cashiers and new employees
- Operated cash register and accurately processed payments, returns, and exchanges
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Assistant Manager
Amarettie E Bigne
11.2016 - 04.2018
- Responsible for all daily administration
- Maintained accurate accounting of all A/R and A/P
- Accurately processed all new paperwork from customers and vendors
- Maintained inventory requirements.
Office Manager
Coveted Cakes
11.2016 - 04.2018
- Responsible for all daily administration of the office
- Successfully created over 10 different Excel spreadsheets for more effective and efficient tracking for inventory and company sales
- Supplied all direct communication using company newsletters
- Responsible for organizing the daily delivery of over 10 different routes
- Processed a high volume of invoices utilizing QuickBooks software with accounts payable and accounts receivable transactions for accurate record keeping.
Peer Support
- Demonstrated ability to build strong relationships with peers through active listening and providing emotional support
- Encouraged mentees to set realistic goals for themselves and provided resources for achieving them
- Encouraged independence through goal setting and problem-solving techniques
- Developed and presented engaging motivational speeches to large audiences.
Education
Social Service Worker
Seneca College
April 2026
Skills
- Effective Communicator
- Proven excellent teamwork skills
- Proficient in
- Excel, Word, PowerPoint
- Efficient in all QuickBooks programming
- High degree of professionalism
- Strong organizational skills
- Ability to time manage all tasks effectively
- Proficient at anticipating the needs of others
Timeline
Accounting/Administrative Assistant
08.2019 - Current
Cashier
Sobeys
04.2018 - 08.2019
Peer Mentor
06.2017 - Current
Assistant Manager
Amarettie E Bigne
11.2016 - 04.2018
Office Manager
Coveted Cakes
11.2016 - 04.2018
Peer Support
Social Service Worker
Seneca College