Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Luna Penaloza

Covina

Summary

Dedicated and detail-oriented Permit Specialist with a strong background in administrative support, permitting processes, and customer service. Experienced in managing documentation, coordinating with multiple departments, and ensuring compliance with established procedures. Proficient in clerical operations, basic accounting, and multi-line phone systems. Recognized for reliability, efficiency, and a collaborative approach to problem solving in fast paced office environments.

Overview

8
8
years of professional experience

Work History

Solar Permit Specialist

Clean Energy Solutions
01.2019 - Current
  • Review and process permit applications for residential solar photovoltaic (PV) systems in accordance with jurisdictional building, electrical, and zoning codes.
  • Work closely with solar contractors and installers to ensure submittals are complete and compliant, reducing turnaround times and resubmittals.
  • Coordinate with planning, zoning, and inspection teams to resolve discrepancies and expedite permit approvals.
  • Utilize platforms such as SolarAPP+, Accela, or custom permit systems to manage application workflow and maintain records.
  • Provide technical guidance on permitting requirements, documentation standards, and inspection scheduling to internal staff and external stakeholders.
  • Monitor changes in solar regulations and update permitting procedures accordingly.

Cashier

Best Buy
06.2017 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Citrus College
Glendora, CA
06-2026

High School Diploma -

Downey High School
Downey, CA
06-2017

Skills

  • Bilingual: English & Spanish
  • Customer Service Expertise
  • Communication & Problem Resolution
  • Microsoft Word Proficiency
  • Data Entry & Document Management
  • Permit processing
  • Multitasking
  • Organizational skills

Timeline

Solar Permit Specialist

Clean Energy Solutions
01.2019 - Current

Cashier

Best Buy
06.2017 - 12.2019

Citrus College

High School Diploma -

Downey High School
Melissa Luna Penaloza