Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Lor

Gridley

Summary

Front End Coordinator at Tjmaxx with a strong record of improving customer satisfaction through outstanding service and efficient problem-solving. Expertise in cash handling and inventory management, with a focus on relationship building and sales optimization. Proven ability to maintain an organized and welcoming shopping environment, contributing to overall store performance.

Overview

5
5
years of professional experience

Work History

Front End Coordinator

Tjmaxx
Chico
08.2016 - 07.2021
  • Restocked shelves promptly, ensuring a neat and organized sales floor.
  • Delivered consistent and dedicated service through front-end customer engagement.
  • Greeted customers in a friendly and professional manner.
  • Addressed customer issues effectively, enhancing satisfaction through professional interactions.
  • Helped with purchases and signed customers up for the rewards program.
  • Maintained a presentable store through regular cleaning and organization.
  • Organized the checkout area to ensure all items were stocked properly.

Education

High School Diploma -

Pleasant Valley High School
Chico, CA
06-2018

Skills

  • Customer service and support
  • Cash handling and inventory management
  • Sales assistance and relationship management
  • Time management
  • Problem solving
  • Team collaboration
  • Sales reporting
  • Product knowledge
  • Customer interaction
  • Performance optimization
  • Sales assistance
  • Cash register operation
  • Staff supervision
  • Staff management
  • Cash counting
  • Relationship building and management

Languages

Hmong
Native/ Bilingual

Timeline

Front End Coordinator

Tjmaxx
08.2016 - 07.2021

High School Diploma -

Pleasant Valley High School

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Melissa Lor