Melissa Lopez Landa
Surrey ,BC
Summary
I am creative and energetic, always on the look out for a new challenge. I have grown to become a professional and reliable teammate, always willing to lend a hand to a teammate or provide the best solutions that make our customers always leave with a positive experience with a straight forward approach, no matter the obstacles.
In my years of experience and studies I have acquired skills on CRM software, Risk management, effective communication and Project Coordination. Literature and language studies compliment my abilities to think outside the box and have great skills while communicating.
Overview
6
6
years of professional experience
Work History
Search Specialist
Ritchie Bros Auctioneers
11.2019 - Current
- Searching liens for auctions in different provinces. Specialized in Quebec.
- Developed strong client relationships through consistent communication and attentive service.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
- Mentored junior team members, fostering professional growth through guidance on best practices in this industry.
- Manage 5-8 auctions at once with volume of 200 files every 5 weeks.
Sales Coordinator
Arpac Storage Systems
01.2019 - 07.2019
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
Installation Coordinator
ADT
04.2018 - 11.2018
- Improved installation processes by streamlining coordination efforts and enhancing communication among team members.
- Reduced project completion times by efficiently scheduling installations and ensuring timely delivery of materials.
- Collaborated with sales representatives to ensure accurate project scope, resulting in smooth installations and satisfied clients.
- Managed efficient teams of up to 9 employees.
Education
Project Manager Program - Project Management
Coursera Google Careers
Online04.2024
Diploma - Creative Writing
Vancouver Film School
Vancouver12.2017
Bachelor of Arts - Latin American And Caribbean Studies
Universidad Iberoamericana
Mexico City 05.2016
Skills
- French (intermediate)
- Spanish (Fluent)
- CRM
- Customer Relations
- Quality Assurance
- Advanced Communication
- Project Planning
- Excellent Communication
Personal interests:
Yoga and yoga teaching - I succesfully completed a 200+ hour yoga teacher training.
Literature and philosophy.
Living room Dj.
Timeline
Search Specialist
Ritchie Bros Auctioneers
11.2019 - Current
Sales Coordinator
Arpac Storage Systems
01.2019 - 07.2019
Installation Coordinator
ADT
04.2018 - 11.2018
Project Manager Program - Project Management
Coursera Google Careers
Diploma - Creative Writing
Vancouver Film School
Bachelor of Arts - Latin American And Caribbean Studies
Universidad Iberoamericana
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