Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Interests
Timeline
Generic

MELISSA LEWIS

Mississauga,ON

Summary

Accomplished professional with a proven track record at Samsung Electronics, adept in supply chain management and problem-solving abilities. Expertise in leveraging data-driven decision-making to exceed financial and operational targets. Demonstrated success in supplier negotiation and inventory control, enhancing efficiency by 30%. Skilled in fostering team collaboration and driving significant business development. Technical product management professional with proven ability to lead product development from concept to launch. Skilled in roadmap planning, stakeholder communication, and agile methodologies. Strong focus on team collaboration, driving results, and adapting to changing needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

MX Sales Operations,Strategy,SCM

Samsung Electronics
12.2022 - Current
  • Annual TIM Management (30%)
    Work within SECA PM team, SECA Finance and MX GBU to set MP targets for TIM according to local profit and GBU targets.Build business case and supporting material to persuade stakeholders to support SECA’s requests during the MP setting process.
  • TIM Operational Management (50%)Analyze marketing promotions & programs – SD & MDF – for the purposes of providing directions and recommendations, maximizing use of funds, and/or ensuring overall spend is within TIM budget.
  • Organizes and leads budget submission and review process among SECA stakeholders
    Maintains overall checkbook for SD and MDF planned spending, ensuring linkage to revenue forecasts (requires weekly(daily one week per month) adjustments).Provides administration support for SD/MDF programs – CORES submission, PP/EO/FOC submission, ECMS/BQMS reviews, Global Enterprise Portal
  • Event logistics management support for all carriers (20%)Managing logistics budget by carriers/product groups.Shipment of RDUs/LDUs Annual TIM Management (30%) Work within SECA PM team, SECA Finance and MX GBU to set MP targets for TIM according to local profit and GBU targets.
  • TIM Operational Management (50%) Analyze marketing promotions & programs – SD & MDF – for the purposes of providing directions and recommendations, maximizing use of funds, and/or ensuring overall spend is within TIM budget Provide advice and technical assistance with cost analysis, ROI and budget preparation.
  • Organizes and leads budget submission and review process among SECA stakeholders Maintains overall checkbook for SD and MDF planned spending, ensuring linkage to revenue forecasts (requires weekly(daily one week per month) adjustments) Perform variance analysis (actual vs forecast) and identify root cause for the variance.
  • Provides administration support for SD/MDF programs – CORES submission, PP/EO/FOC submission, ECMS/BQMS reviews, Global Enterprise Portal Lead project/process changes and Implementation and assist in ad hoc requests


Project Management Office (PMO) Manager

Toronto Hydro
02.2022 - 11.2022
  • Optimized resource allocation for projects, ensuring timely completion within budget constraints.
  • Mentored junior team members to develop their skills in managing complex projects, fostering a collaborative work environment.
  • Fostered an environment that encouraged open dialogue between team members; resolving conflicts constructively when they arose.
  • Ensured compliance with industry regulations by maintaining up-to-date knowledge of relevant laws, policies, and procedures related to the field of expertise.
  • Project Coordination 70%
    Managing the project’s calendar (ie. Creating/updating meetings, availability checks, ensuring meetings are prepared with video-conference info.)Following up on project tasks as identified in the plan and schedule.
  • Project Administration 30%
    Prepare material in MS PowerPoint, Excel, VISIO, and Word Experience with and ability to work with a MS Sharepoint intranet; specifically file administration, assigning permissions, organizing the file structure. Prepare presentations and reports in MS PowerPoint, Excel and Word.
  • Full project life cycle ownership: vendor relationship, communication, resourcing budgets, change management, managing risk/issues, and successful project delivery will include full implementation from initiation to deployment for major or several minor initiatives simultaneously.
  • Skills: Sales · Risk Management · Project Management Office (PMO) · Oracle Database · Microsoft Office 365 · Pivot Tables · Vlookup · Agile Methodologies · Microsoft Outlook · Scrum · Microsoft Office · Cost Management · Microsoft Excel · Budgeting

Assistant Project Manager

Dollarama
10.2020 - 01.2022
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
  • Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
  • Planned, monitored and analyzed project costs to meet financial goals.
  • Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
  • Allocated resources to planned programs according to business objectives.Promoted use of multichannel communication strategies, automated chat, and social messaging.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Collaborate with engineers to ensure product functionality.Prepare reports and give presentations on project updates.
  • Provided leadership for continual management and employee training initiatives. Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Prepare reports and give presentations on project updates. Create and develop new product ideas based on current and projected marketing trends.
  • Monitor project funding to increase profit and reduce losses. Analyze customer and client feedback to determine the next steps for a product.
  • Skills: Sales · Pivot Tables · Vlookup · Agile Methodologies · Product Operations · Scrum · Microsoft Office · Cost Management · Microsoft Excel · Coaching & Mentoring · Oral Communication

Product Specialist

Gap
09.2018 - 10.2020
  • Assisted with demonstrations for GAP functionality.
  • Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
  • Trained and provided coaching to 10 junior team members.
  • Boosted customer retention by providing exceptional product support and addressing user concerns.
  • Designing and controlling the project schedule and Preparing presentations to update senior management on the project's progress and highlight the project.
  • Executed projects and functioned as senior project manager for multiple commercial, office, residential and public works projects.
  • Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.
    Ensure that all projects are delivered on-time, within scope and within budget.
  • Measure performance using appropriate project management tools and techniques.Manage the relationship with the client and relevant stakeholders.Perform risk management to minimize potential risks.
  • Meet budgetary objectives and make adjustments to project constraints based on financial analysis.Designing and controlling the project schedule and Preparing presentations to update senior management on the project's progress and highlight the project.
  • Developed strategy to integrate marketing, technology, and web products. Set up and developed an e-commerce solution utilizing payment gateways and merchant accounts.
  • Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.Ensure resource availability and allocation.
  • Track project performance, specifically to analyze the successful completion of short and long-term goals.Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
  • Skills: Microsoft Office 365 · Vlookup · Agile Methodologies · Microsoft Office · Microsoft Excel · Customer Relationship Management (CRM) · Coaching & Mentoring · SharePoint

Marketing Coordinator

LANDMARK FREIGHT SERVICES (UK) LTD
05.2017 - 09.2018
  • Answered general marketing department inquiries by email, phone, and mail.
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
  • Manage multichannel marketing campaigns and special projects (such as marketing-related corporate development .
  • Partner with the cross-functional Marketing team to align digital marketing calendars with store and promotional marketing calendars. Coordinate with outside agencies, art services, and printers to ensure fast and effective turnaround of printed collateral.
  • Maintain current market knowledge by preparing trend reports, visiting retail environments, and doing online research. Complete retailer required documentation; new item forms, internal price maintenance forms, costing documentation, etc


  • Skills: Computer-Aided Design (CAD) · Time Management · Product Marketing · Microsoft Office 365 · Agile Methodologies · Product Operations · Microsoft Office · Consumer Products · Project Management · Office 365 · Microsoft Excel · Customer Relationship Management (CRM) · Search Engine Optimization (SEO) · Go-to-Market Strategy

Education

MBA - Project Management

Sheridan College
Mississauga, ON
09-2020

MBA - International Business Management

Sheridan College
Mississauga, ON
09-2019

BBA - Finance

University of Mumbai
Mumbai
04-2017

Skills

  • Logistics coordination
  • Supplier negotiation
  • Financial audits
  • Debt management
  • Budget monitoring
  • Capital budgeting
  • Data-driven decision-making
  • Roadmap development
  • Design thinking
  • Technical acumen
  • Agile process management
  • Project planning and development
  • Project tracking
  • Advanced problem solving
  • Budgeting and forecasting
  • Project estimation and bidding

Languages

English
Native or Bilingual
Arabic
Elementary
Hindi
Full Professional
Marathi
Full Professional

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 7 staff members.

Certification

  • Certified ScrumMaster (CSM)
  • Certified Kanban Project Manager (Kanban-PM) Certification™
  • Project Manager Accredited Certification™ Program (APRM™)

Interests

  • Video Gaming
  • Kayaking
  • Growing herbs, vegetables, or fruits in home gardens
  • Fashion and Style
  • Dancing
  • Volunteer Work
  • Yoga
  • Food Photography
  • Team Sports
  • Hiking
  • Music
  • Martial Arts
  • Swimming
  • Adventure Travel
  • Gardening
  • Cooking
  • Drawing and Painting

Timeline

MX Sales Operations,Strategy,SCM

Samsung Electronics
12.2022 - Current

Project Management Office (PMO) Manager

Toronto Hydro
02.2022 - 11.2022

Assistant Project Manager

Dollarama
10.2020 - 01.2022

Product Specialist

Gap
09.2018 - 10.2020

Marketing Coordinator

LANDMARK FREIGHT SERVICES (UK) LTD
05.2017 - 09.2018

MBA - Project Management

Sheridan College

MBA - International Business Management

Sheridan College

BBA - Finance

University of Mumbai

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MELISSA LEWIS