Melissa Lewis
Calgary,AB
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Results-focused Hair Stylest dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Experienced Stylist with 15 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use styling tools and products to achieve desired outcomes.
Overview
17
17
years of professional experience
Work History
Hair Salon Owner
Melissa's Mobile Hairstyling
09.2016 - Current
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Streamlined inventory management for optimal product availability and cost effectiveness.
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
Lead Receiver/Head Cashier
Consort Pharmacy
06.2013 - 08.2016
- Enhanced warehouse efficiency by implementing streamlined receiving processes and procedures.
- Reduced discrepancies in inventory by conducting thorough inspections of incoming shipments.
- Maintained accurate records of received goods, ensuring proper documentation for accountability purposes.
- Collaborated with team members to unload deliveries, optimizing time management and workflow.
- Ensured timely processing of inbound shipments by prioritizing tasks and delegating responsibilities effectively.
- Improved storage organization by properly labeling items and allocating them to designated locations within the warehouse.
- Identified damaged or missing items upon receipt, promptly reporting issues to relevant parties for resolution.
- Safeguarded warehouse operations by adhering to safety protocols and maintaining a clean working environment.
Parts Manager
Canadian Tire Automotive
02.2007 - 04.2012
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Managed a team of technicians, providing training and support to improve their performance and productivity.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
Education
Bachelor of Interior Design - Interior Design
VCAD
Calgary, AB06.2023
Hairdressing - Hairdressing
Rays Beautiful School
Vancouver, BC10.2009
High School Diploma -
Crescent Heights High School
Calgary, AB06.2001
Skills
- Continuing Education
- Social Media Promotion
- Business Management
- Financial Planning
- Appointment Scheduling
- Time Management
- Client Retention
- Effective Communication
- Staff Supervision
- Networking Expertise
- Salon Maintenance
- Hair Conditioning and Styling
- Innovative Hairstyling Techniques
- Highlights and Lowlights
- Hair Extensions
- Shampooing Hair
- Texturizing Services
- Industry Trend Analysis
Accomplishments
Excellence Award
Validictorian
Acheivment Award
Languages
English
Native or Bilingual
French
Limited Working
German
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Hair Salon Owner
Melissa's Mobile Hairstyling
09.2016 - Current
Lead Receiver/Head Cashier
Consort Pharmacy
06.2013 - 08.2016
Parts Manager
Canadian Tire Automotive
02.2007 - 04.2012
Bachelor of Interior Design - Interior Design
VCAD
Hairdressing - Hairdressing
Rays Beautiful School
High School Diploma -
Crescent Heights High School
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