Melissa Lawrence

General Supervision Duties:

• Supervised a high preforming administrative team of 17 and oversaw our onsite facilities maintenance personnel.
• Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
• Led major initiatives (Fight for $15 rally, Union Unity Events, Chapter Elections, Property plans and inspections, etc) within the organization that drove innovation or addressed critical business challenges.
• Maintained compliance with organizational policies, objectives, and communication goals.
• Enforced rules and regulations outlined in the union manual to set forth expectations comprehensibly and consistently.
• Implementing and maintaining performance and work activity reports for purpose of planning or designing new policies or workflows
• Identifying and making recommendations to appropriate operation directors to improve operational efficiencies, protocols and performance
• Researching projects and communicating progress reports and potential problems to appropriate operations director
• Overseeing all facilities needs for all 9 offices, including supplies, equipment, janitorial, building maintenance etc.

• Dispatch bus drivers and buses on routes and field trips
• Maintain records and prepare reports related to regular and special routes, personnel, schedules, financial issues and student discipline; type and update driver schedules, route sheets and run time reports; maintain accurate records of students requiring special needs and medical information.
• Maintain filing systems with 100% accuracy

• Manage 30+ staff members
• Responsible for recruiting, interviewing, hiring, and onboarding of new employees
• Processing Payroll and Benefits
• Creating and revising current job descriptions to increase preferable hiring recruits
• Ensure organization’s compliance with local, state, and federal laws
• Create training materials and performance management programs
• Develop office policies and procedures and ensure appropriate implementation

• Oversee quality, consistency and rigor of fulfillment of consumer requests under CCPA.
• Plan and prioritize work to ensure compliance and optimize efficiency.
• Act as escalation point for consumer or internal issue resolution. • Provide reporting and analysis to leadership.
• Manage enterprise program to deliver expertise and guidance to all lines of business to support their effective management of customers’ private information and data.

• Supervised a high-performing executive team of five.
• Served as trusted strategic advisor to CEO, leading Corporate Strategy, General Counsel, Records, and Public Relations functions.
• Overseen business operation including fiscal and strategic planning, executive communications, and performance tracking.
• Organized and led high-level projects in United States and Europe with over 100 CEO’s, Fortune 500 company executives, and political figures.
• Supported CEO on numerous strategic projects including major sponsorship deals, preparing for quarterly meetings, and assisted in raising $2M in revenue
• Project manager for monthly events and event planner for company functions. In addition to handling all office orders and expenses. (Saving the company $20K on cost)
• Organized and maintained financial records for all departments – including individual staff budget and reimbursement request.

• Providing executive support to the Medical Staff Officers (Chief of Staff, Vice Chief of Staff, and Past Chief of staff) at both Walnut Creek and Concord Campus, performing many diversified administrative support functions.
• Providing direct administrative support to the Director of Medical Staff Services while maintaining a high degree of sensitivity to confidential information.
• Responsible for the tracking and reconciliation of both Walnut Creek and Concord Campus Medical Staff Bank Accounts
• Managed and maintained $2 million Medical Staff account
• Coordinate Annual Leadership Retreat while managing $250,000 budget
• Prepare correspondence, reports, memoranda, and related materials as requested.

• Worked closely with Source Control, HHW (Hazardous Household Waste), Plant Operations, and the Lab.
• Prepared BMP's, Special Discharge Permits, and Stormwater Permits. Also Permitted Industrial Users and distributed applications, fact sheets, and compliance reports.
• Reconciling statements and reports and assisting in processing and tracking time sheets and leave requests.
• Typing, editing, and proofing various written materials from instructions, notes, drafts, or recording equipment for use in various documents; prepare reports, submittals, and presentations.
• Act as a receptionist; screen telephone calls, receive and greet visitors; determine service needs and provide information that requires use of judgment, knowledge, and interpretation of applicable District policies and procedures.
• Schedule and arrange meetings and events, reserve rooms, prepare and issue notices and agendas, and assemble materials and documents for such meetings. Attend and take minutes; transcribe notes; prepare final copy in accurate and appropriate format.

• Maintained computer and physical filing systems.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Managed compliance to keep organization operating within legal and regulatory guidelines.

• Issue purchase orders in accordance with company policies and accounting system
• Reconcile vendor accounts payable accounts at month end
• Prepare electronic correspondence, reports and other forms of written communications for internal and external distribution
• Oversee equipment inventory, sales invoices, sale agreements, and finance purchase options
• File, fax, photocopy and perform other clerical functions