Reliable employee seeking Cleaning position. Offering excellent communication and good judgment. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Hardworking and passionate job seeker with strong organizational skills eager to secure a cleaning position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cleaning
Ange Lowe
03.2023 - Current
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Emptied trashcans and transported waste to collection areas.
Confirmed all cleaning tools and equipment were stored properly after use.
Handled equipment, chemicals, and materials properly and with caution.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Used time management and efficient cleaning methods to meet deadlines.
Removed trash, debris and other waste materials from premises.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Painting
Chatters Hair Salon
Chatters
11.2020 - 01.2021
Consistently kept reception area clean and tidy and maintained presence at desk area.
Listened closely to customer complaints and responded appropriately to issues.
Introduced new beauty products to consumers by informing clients about use and benefits.
Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Collected product and service payments from clients and updated account balances.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Confirmed appointments, communicated with clients and updated client records.
Customer Service Representative
Kingston Veterinary Clinic
11.2018 - 04.2019
Answered owner animal health questions and advised on best care practices.
Triaged incoming patients to determine treatment needs and urgency of care.
Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Educated clients on post-surgical care and nutrition.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Responded to customer requests for products, services and company information.
Recorded account information to open new customer accounts.
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered product and service questions, suggesting other offerings to attract potential customers.
Collected and analyzed customer information to prepare product or service reports.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Updated account information to maintain customer records.
Recommended products to customers, thoroughly explaining details.
Responded proactively and positively to rapid change.
Exhibited high energy and professionalism when dealing with clients and staff.
Handled over 100 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
Licensed Hair Stylist
Regis
06.2007 - 10.2017
Scheduled customer appointments and rearranged individual time slots to meet demand.
Suggested treatments and styles to suit customer appearance and fashion choices.