Melissa Lamboo
Winnipeg,MB
Summary
Reliable and upbeat retail sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Procurement Officer
Aecon
04.2024 - Current
- Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.
- Achieved cost savings by conducting thorough market research before initiating the purchasing process.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Enhanced inventory management by implementing a well-organized system for tracking stock levels and reorder points.
Sales Associate
Pet Valu
11.2023 - 11.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Cashier
Foodfare
11.2021 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Stocked, tagged and displayed merchandise as required.
Deli Clerk
Foodfare
09.2021 - 11.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Greeted customers at counter to fulfill requests and answer questions.
Education
BBA - Business Administration
University of Winnipeg
Winnipeg02-2014
Skills
- Multi-tasking strength
- Exceptional customer service
- Reliable and punctual
- Point of sale operation
Languages
English
Native or Bilingual
Timeline
Procurement Officer
Aecon
04.2024 - Current
Sales Associate
Pet Valu
11.2023 - 11.2024
Cashier
Foodfare
11.2021 - 11.2023
Deli Clerk
Foodfare
09.2021 - 11.2023
BBA - Business Administration
University of Winnipeg
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