Melissa Lafreniere
Addiction and Mental Health Worker
Windsor,ON
Summary
Recent graduate with foundational knowledge in Addiction and Mental Health Worker and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
2
2
years of professional experience
Work History
Quality Control Team Leader
Erie Architectural Products
11.2022 - 08.2024
- Verified measurements and hole placements to ensure accuracy and compliance with quality standards.
- Oversaw a small team of employees, providing training or inspection protocols and workplace procedures.
- Maintained high standards of product integrity and contributed to continuous improvement efforts.
Owner/Operator Pet Groomer
Pet Wise Pets and Supplies/ In The Dogs House Inc.
07.2016 - 06.2022
- Led staff meetings and resolved customer concerns to ensure a high level of satisfaction.
- Delivered training and onboarding for new hires and secondary school co-op students .
- Provided an in-depth products knowledge and ensured efficient daily operation.
- Established and managed departmental budget, objectives, policies, and strategic plans.
Pet Grooming Department Manager
South Howard Animal Hospital
09.2012 - 03.2016
- Consulted with clients to understand pet grooming preferences and requirements.
- Preformed full-service grooming including washing, brushing, trimming, nail clippings
- ,Managed scheduling clients communication, and maintained accurate records
Area Lead Hand
Bonduelle
05.2005 - 01.2012
- Supported operational goals by adhering to quality and service standards.
- Collaborated with department leaders to define and achieve goals and objectives.
- Demonstrated adaptability and strong multitasking skills in a fast-paced environment.
Education
High School Diploma -
Herman Secondary School
Windsor, ON01-1995
Skills
Relapse prevention strategies
Case Management and Documentation
Trauma-Informed Care
Cognitive Behavioral Therapy Techniques
Motivational Interviewing
Mental health crisis intervention
Substance use assessment and treatment planning
Timeline
Quality Control Team Leader
Erie Architectural Products
11.2022 - 08.2024
Owner/Operator Pet Groomer
Pet Wise Pets and Supplies/ In The Dogs House Inc.
07.2016 - 06.2022
Pet Grooming Department Manager
South Howard Animal Hospital
09.2012 - 03.2016
Area Lead Hand
Bonduelle
05.2005 - 01.2012
High School Diploma -
Herman Secondary School