MELISSA KONDELL
Pickering,ON - Ontario
Summary
Dynamic Real Estate Agent with a proven track record at Right At Home Realty Brokerage, specializing in comparative market analysis and showcasing exceptional organizational skills. Leveraged expertise in social media marketing to enhance property visibility, achieving significant client satisfaction. Renowned for ethical guidance and effective communication, adept at navigating complex negotiations and client needs assessments.
Overview
13
13
years of professional experience
Work History
Real Estate Agent
Right At Home Realty Brokerage
Oshawa, Ontario
05.2018 - Current
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Provided guidance to clients throughout the entire buying or selling process.
- Prepared comparative market analysis to estimate properties' value.
Customer Care Representative
Rogers
Pickering, Ontario
01.2012 - 05.2017
- Answered customer inquiries over the phone and via email.
- Resolved customer complaints promptly and professionally.
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
- Assisted customers in navigating through website features and functions to locate desired information or products.
- Identified opportunities to upsell additional services when appropriate.
Education
Real Estate Licence - Real Estate
Ontario Real Estate Association
Toronto, ON03-2018
Associate of Arts - Law Clerk
St. Clair College of Applied Arts And Technology
Windsor, None06-2009
Bachelor of Science - Political Science
University of Windsor
Windsor, ON05-2007
Skills
- Property tours and inspections
- Comparative market analysis
- Rental management
- House showings
- Social media marketing
- Client needs assessment
- Honest and ethical
- MLS updating
- Excellent communicator
- Strong organizational skills
Timeline
Real Estate Agent
Right At Home Realty Brokerage
05.2018 - Current
Customer Care Representative
Rogers
01.2012 - 05.2017
Real Estate Licence - Real Estate
Ontario Real Estate Association
Associate of Arts - Law Clerk
St. Clair College of Applied Arts And Technology
Bachelor of Science - Political Science
University of Windsor
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