Melissa Kearley
Summary
Motivated Assistant Manager with 18 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Custodian
Eclipse Automation
04.2022 - Current
- Moved furniture for cleaning and set up for special events.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Checked in and stocked inventory throughout facility.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Assistant Manager
Tim Horton's
11.2013 - 03.2022
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Managed and motivated 40+ employees.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assistant Manager
Burger King
09.2003 - 11.2013
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Recruited and hired qualified candidates to fill open positions.
- Worked closely with customers to understand needs and resolve diverse issues.
- Learned all aspects of Burger King's business from ground-up to fully understand every operational facet and contribute to long-term business success.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
Education
High School Diploma -
Monsignor Doyle Catholic Secondary School
Cambridge, ON06.2004
Skills
- Sales Monitoring
- Onboarding and Orientation
- Cost Control
- Hiring and Training
- Scheduling and Coordinating
- Facility and Site Cleaning
- Supply Inventory Management
- Cleaning and Sanitizing
Certification
- Joint Health and Safety Committee Member Certification - Food and Beverage Specific
- SafeServ Certified
- Skillsoft Administrative Assistant Journey Completion
Languages
English
Professional Working
Timeline
Custodian
Eclipse Automation
04.2022 - Current
Assistant Manager
Tim Horton's
11.2013 - 03.2022
Assistant Manager
Burger King
09.2003 - 11.2013
- Joint Health and Safety Committee Member Certification - Food and Beverage Specific
- SafeServ Certified
- Skillsoft Administrative Assistant Journey Completion
High School Diploma -
Monsignor Doyle Catholic Secondary School
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