Melissa Jacobo
Nanaimo,BC
Summary
Experienced Human Resources and Management Analyst skilled in reporting, analyzing, and improving policies and procedures. Well-versed in collaborating with employees and leaders to organize, implement and optimize new company software. Background completing administrative support and general HR duties.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HR Exectuvie Assistant
University of British Columbia
Vancouver, British Columbia
09.2021 - Current
- Review existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Process Faculty and Staff invoices and record information in database
- Review and approve appointments for Postdoctoral Research Fellows, Research Associates and Honorary Appointments
- Update Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Document human resources records and maintained confidentiality of sensitive personal information.
- Coordinate and schedule meetings for HR Executives and Senior Managers for Faculty and Staff
- Respond to inquiries by answering telephone calls, in-person questions and emails.
Regional HR Analyst
Grupo Q
San Salvador, El Salvador
04.2018 - 04.2021
- Executed implementation process of SAP Success Factors software for Human Resources for 5 countries in Central America.
- Supported and configured SAP Success Factors modules: Employee Central, Learning(LMS), Recruitment, Onboarding, Performance & Goals, Succession, and Career Development.
- Validation of information and data, controlling processes, and guaranteeing effective communication between HR departments.
- Coached junior consultants and regional teams of HR in all of SAP Success Factors modules.
- Data entry of employee and job data into the HR core system.
- Executed testing scenarios and scripts during every stage of the project.
- Prepared a variety of different written communications, reports, and documents to ensure smooth operations
HR Generalist
FUSAL
San Salvador, El Salvador
04.2017 - 01.2018
- Maintained work structure by updating job requirements and job descriptions for positions.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management
- Maximized team knowledge and productivity by training, monitoring, and directing employees in the application of best practices and regulatory protocols
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction
Education
MBA - Business
University Canada West
Vancouver, BC07.2022
Bacherlor in Business Engineering - Business And Organizational Administration
Business School of Economics And Business
El Salvador01.2016
Skills
- Staff training/development
- Able to learn quickly
- Partnering with cross-functional disciplines
- Microsoft Office
- Organization and Time management
- Self-motivated professional
- Data management
- Collaborated with project management and developers to coordinate testing activities at all stages
Certification
- Certified SAP Success Factors LMS, from 2018-2019
- Certified SAP Success Factors Employee Central, from 2018-2019
- Certified SAP Success Factors Onboarding, 2018-2020
Timeline
HR Exectuvie Assistant
University of British Columbia
09.2021 - Current
Regional HR Analyst
Grupo Q
04.2018 - 04.2021
HR Generalist
FUSAL
04.2017 - 01.2018
MBA - Business
University Canada West
Bacherlor in Business Engineering - Business And Organizational Administration
Business School of Economics And Business
Similar Profiles
Ethan Porter-HughesEthan Porter-Hughes
Graduate Teaching Assistant at University Of British ColumbiaGraduate Teaching Assistant at University Of British Columbia
Sasha DvoskinSasha Dvoskin
Research Assistant / Technician 1 at University of British Columbia (UBC)Research Assistant / Technician 1 at University of British Columbia (UBC)
Deni PerezDeni Perez
<ul> <li>Coordinate logistics and communications for Year 2 academic programming, including lecture and lab schedules.</li> <li>Manage onboarding of instructors and facilitate Workday processes for honoraria and payroll submissions.</li> <li>Support budget reconciliation, maintain student records, and advise on university policies.</li> </ul> at University of British Columbia – Faculty of Medicine<ul> <li>Coordinate logistics and communications for Year 2 academic programming, including lecture and lab schedules.</li> <li>Manage onboarding of instructors and facilitate Workday processes for honoraria and payroll submissions.</li> <li>Support budget reconciliation, maintain student records, and advise on university policies.</li> </ul> at University of British Columbia – Faculty of Medicine
Natalie FallisNatalie Fallis
MANAGER OF APPLICANT SERVICES at University of British ColumbiaMANAGER OF APPLICANT SERVICES at University of British Columbia
OLIVIER MACLEANOLIVIER MACLEAN
Field Superintendent at Sawmill DirectField Superintendent at Sawmill Direct