Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Herena

San Jose

Summary

  • Productive Material Handler offering more than 4 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in the workplace. Eager to fulfill a new role of increased responsibility within a dynamic team.
  • Diligent Material Handler well-versed in accurately coordinating paperwork such as contracts, purchase orders, and refund requests. Experienced in working with outside service inventory and keeping documentation up-to-date for optimal recordkeeping.
  • Experienced shipping clerk with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
  • Enthusiastic shipping clerk willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable.

Overview

19
19
years of professional experience

Work History

Material Handler

FM Industries Inc.
01.2022 - 07.2023
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Assembled boxes, cartons and containers to package items.
  • Inspected items for defects and damage.
  • Re-packaged damaged or incorrectly packaged items.

Shipping Clerk

Thomson Linear
10.2019 - 03.2020
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Material Handler

Jabil Inc.
04.2015 - 11.2018
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Prepared pallets of boxes to support easy transportation.
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Cleaned warehouse areas to maintain safety and efficiency.
  • Researched suppliers based on availability, quality, selection, and price.
  • Negotiated with suppliers, vendors, and other representatives.
  • Ensured items received were items that were ordered by verifying receipts.
  • Monitored shipments to ensure goods were delivered on time and in good condition.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

Hair Stylist

Baliza Salon
08.2004 - 03.2015
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Provided diverse salon services including cuts, color services and extensions.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Scheduled and confirmed appointments

Education

Cosmetology License - Cosmetology

California Cosmetology College
Santa Clara, CA
11.2003

High School Diploma - undefined

Willow Glen High School
San Jose, CA
2000

Skills

  • Shipping and receiving
  • Warehouse Safety
  • Workplace Cleanliness
  • Labeling Accuracy
  • Punctual and Reliable
  • Merchandise staging
  • Attention to Detail
  • Teamwork and Cooperation
  • Product and Materials Sorting
  • Damage Identification and Reporting
  • Material packaging
  • Labeling and boxing

Timeline

Material Handler

FM Industries Inc.
01.2022 - 07.2023

Shipping Clerk

Thomson Linear
10.2019 - 03.2020

Material Handler

Jabil Inc.
04.2015 - 11.2018

Hair Stylist

Baliza Salon
08.2004 - 03.2015

Cosmetology License - Cosmetology

California Cosmetology College

High School Diploma - undefined

Willow Glen High School
Melissa Herena