Melissa Hensley
Baldwin Park
Summary
Dedicated Caregiver with proven expertise in elderly and dementia care, demonstrated during roles at Visiting Angels Home Health Care and Oakmont Senior Living. Excelled in team collaboration and providing daily living assistance, enhancing patient wellness and comfort. Achieved trusted relationships through compassionate, attentive care and effective communication, showcasing exceptional customer service and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Caregiver
Visiting Angels Home Health Care
12.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Care Provider
Oakmont Senior Living
10.2015 - 11.2019
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained a safe and clean environment for patients by adhering to infection control protocols and performing regular housekeeping duties.
- Managed challenging patient behaviors effectively by utilizing de-escalation techniques and maintaining professional composure.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Care Provider
Arcadia Gardens Retirement Hotel
02.2015 - 09.2015
- Enhanced patient comfort by providing compassionate and attentive care.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
- Provided emotional support for patients and their families during difficult times, offering companionship and a listening ear.
Education
Certificate - Nursing Assistant / Home Health Aide
East San Gabriel Valley Regional Occupational Program
West Covina, CA06.2013
Certificate - Medical Assisting
NorthWest College
West Covina, CA06.2007
Skills
- Elderly Care
- Dementia Care
- Team Collaboration
- Daily living assistance
- Customer Service
Timeline
Caregiver
Visiting Angels Home Health Care
12.2023 - Current
Care Provider
Oakmont Senior Living
10.2015 - 11.2019
Care Provider
Arcadia Gardens Retirement Hotel
02.2015 - 09.2015
Certificate - Nursing Assistant / Home Health Aide
East San Gabriel Valley Regional Occupational Program
Certificate - Medical Assisting
NorthWest College
Similar Profiles
Toyin (Blessing) AdewumiToyin (Blessing) Adewumi
Remote Healthcare Scheduler/Coordinator at Visiting Angels Home Health CareRemote Healthcare Scheduler/Coordinator at Visiting Angels Home Health Care
Tatjana HeskeyTatjana Heskey
Caregiver at Visiting Angels Home Health CareCaregiver at Visiting Angels Home Health Care
Jamacia AllenJamacia Allen
STNA at Visiting Angels Home Health CareSTNA at Visiting Angels Home Health Care