MELISSA GRECO
Bradford,ON
Summary
A polished communicator with experience in government relations, excellent knowledge and a genuine passion for politics and government function. With a history of excellence working both independently and as part of a team to help to tell an organization’s story – to colleagues, customers/constituents, governments, and other key stakeholders. Experience leading large and strategic proposals and presentations, providing support and guidance from pre-proposal pursuit positioning through to interview stage, including proposal creation. Highly motivated, goal-orientated individual with strong analytical and strategic thinking capabilities, results oriented, strong team player, excels in fast-paced environments. Experience working in highly regulated industries, including telecommunications.
Overview
18
18
years of professional experience
Work History
Manager Government Relations & Stakeholder Affairs
Xplore
09.2021 - Current
- Foster and maintain relationships with all levels of government, constituents/customers, and the Xplore team in order to proactively identify opportunities to shape public policy and enhance Xplore's reputation with relevant stakeholders.
- Represent Xplore at various conferences, trade shows, and other public forums, and identify opportunities to advance Xplore’s business and policy objectives.
- Deliver presentations on behalf of the company in front of external audiences to articulate the company’s objectives in a compelling way.
- Monitor and assess new opportunities to work with governments at all levels to expand broadband services throughout rural Canada.
- Monitor, identify and champion public sector broadband funding opportunities, and ensuring Xplore's ongoing compliance with existing funding agreements.
- Support the broader Xplore team in the development and execution of public policy advocacy campaigns, and responding to similar issues when they arise.
- Work across the organization to troubleshoot and manage issues, broker complaints, and identify opportunities to improve relations with our external stakeholders.
Vice President of Operations
Snapd Inc.
05.2013 - 09.2021
- Directed day-to-day operations by overseeing scheduling, billing and accounting, payroll, inventory control, maintenance and other activities.
- Maintained an ongoing knowledge of industry practices and trends, Ministry of Education, Employment Standards and Human Rights Act, Health and Safety and Workers Compensation.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
- Increased company profits through performance optimization strategies and efficiency improvements.
Vice President of Production
Snapd Inc.
05.2007 - 05.2013
- Responsible for the printing of 80+ print publications. Coordinating printing/proofing times with printers/designers/franchisees.
- Coordinating shipping logistics of 80+ papers across Canada.
- Quality control of all publications.
- Sourcing new printers for publications in new markets.
- Managing the production and work flow for all publications
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts
Account Manager
Snapd Inc.
05.2005 - 05.2007
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Education
Marketing
Fanshawe College of Applied Arts And Technology
London, ONIndigenous Canada
University of Calgary
Calgary, ABBlack Lives Matter
The John Hopkins University
Gender Analytics For Innovation
University of Toronto
Toronto, ONSkills
- Leadership
- RFP Generation
- Proposal Writing
- Business Development
- Stakeholder Relations
- Public Administration
- Local Government
- Government Relations
- Media Relations
- Public Relations
- Public Speaking
- Strategic Planning
Timeline
Manager Government Relations & Stakeholder Affairs
Xplore
09.2021 - Current
Vice President of Operations
Snapd Inc.
05.2013 - 09.2021
Vice President of Production
Snapd Inc.
05.2007 - 05.2013
Account Manager
Snapd Inc.
05.2005 - 05.2007
Marketing
Fanshawe College of Applied Arts And Technology
Indigenous Canada
University of Calgary
Black Lives Matter
The John Hopkins University
Gender Analytics For Innovation
University of Toronto
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