MELISSA GONZALES
West Covina
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Friendly dental assistant with several years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff.
Overview
4
4
years of professional experience
2006
2006
years of post-secondary education
Work History
Dental Assistant
Azusa Family Dentistry
Azusa
06.2021 - Current
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Verified patient insurance eligibility and benefits.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for treatment.
- Prepared dental instruments and materials for various treatments and surgeries.
- Managed appointment scheduling and coordinated follow-up visits for patients.
- Supported front office operations by answering phone calls and greeting patients.
- Prepared patient X-rays and images for review by dentist.
- Designed dental report card to explain patient dental health status.
- Assisted dentists during examinations and procedures to ensure patient comfort.
Education
Sierra High School
Azusa, CASkills
- Appointment scheduling
- Insurance verification
- Customer Service
- Administrative Duties
- Dental Staff Assistance
- Filing
- Documentation
- Instrument preparation
- Exam room setups
- Taking X-rays
Timeline
Dental Assistant
Azusa Family Dentistry
06.2021 - Current
Sierra High School