Melissa Garcia
McFarland,CA
Summary
Proven Customer Service Representative at Jose Yanez, adapt in multitasking and reliability, excelled in managing high-stress situations and boosting customer loyalty through empathetic service. Demonstrated teamwork and phone etiquette, enhancing service delivery. Achieved notable repeat business by leveraging customer service excellence and product knowledge.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Jose Yanez
01.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Robert F. Kennedy High School
1401 Hiett Ave Delano Ca06-2025
Skills
- Multitasking Abilities
- Reliability
- Customer service excellence
- Teamwork skills
- Phone Etiquette
Timeline
Customer Service Representative
Jose Yanez
01.2024 - Current
High School Diploma -
Robert F. Kennedy High School
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