Melissa Escobedo
La Puente
Summary
Dynamic sales professional with a proven track record at Parkhouse Tire, excelling in invoice processing and strong organization. Enhanced operational efficiency and customer satisfaction through strategic communication and effective team collaboration. A fast learner skilled in Microsoft Office and Excel, consistently exceeding sales targets and fostering client relationships.
Overview
8
8
years of professional experience
Work History
Sales Administrative Assistant/Billing
Parkhouse Tire
07.2022 - Current
- Managed daily sales order processing and documentation accuracy.
- Coordinated communication between sales team and clients to ensure timely responses.
- Assisted in maintaining inventory records using proprietary software systems.
- Streamlined administrative processes to enhance operational efficiency within the department.
- Handled all billing for Robertson's
- Created and closed out work orders
- Sent out Daily updates to Sales Team
- Supported sales forecasting by compiling data reports for management review.
- Monitored compliance with company policies during sales transactions and documentation processes.
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Collected and maintained file of receipts to coordinate expense report submission.
- Improved customer satisfaction through effective follow-up on orders and inquiries.
- Developed training materials for new staff on sales procedures and software usage.
Sales Lead
Janie and Jack
09.2017 - 10.2024
- Led sales team to exceed quarterly revenue targets through effective strategy implementation.
- Mentored and trained new sales representatives on product knowledge and customer engagement techniques.
- Analyzed market trends to identify opportunities for growth and improve sales strategies.
- Developed strong relationships with key clients, enhancing customer satisfaction and loyalty.
- Collaborated with marketing team to create promotional campaigns that increased brand visibility.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
- Boosted sales performance by implementing strategic sales plans and effective team management.
Education
El Monte Highschool
El Monte, CANo Degree - Diagnostics Sonography
Cypress College
Cypress, CASkills
- Strong organization
- Microsoft office
- Month-end reporting
- Invoice processing
- Email management
- Sales recordkeeping
- Teamwork
- Multitasking and time management
- Teamwork and collaboration
- Fast learner
- Excel
- Document preparation
- Inventory coordination
Timeline
Sales Administrative Assistant/Billing
Parkhouse Tire
07.2022 - Current
Sales Lead
Janie and Jack
09.2017 - 10.2024
El Monte Highschool
No Degree - Diagnostics Sonography
Cypress College
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