MELISSA ELUIK
Etobicoke,ON
Summary
Results-oriented professional with expertise in communication and a proactive, equity-focused approach. Proven track record in optimizing administrative systems to achieve justice-oriented outcomes while enhancing efficiency and time management. Extensive leadership and administrative experience combines strategic planning with collaborative practices to drive operational success and improve team performance.
Overview
19
19
years of professional experience
Work History
<ul> <li>Advanced equitable forecasting and fund allocation processes to align with university policies.</li> <li>Analyzed budget trends and discrepancies to enhance efficiency in research and special project funding.</li> <li>Conducted participatory data collection to inform transparent financial reporting.</li> <li>Mentored Departmental Assistant and work-study students to build collaborative skills.</li> <li>Facilitated inclusive hiring processes, emphasizing equity in recruitment practices.</li> </ul>
Toronto Metropolitan University
Toronto
03.2015 - Current
- Advanced equitable forecasting and fund allocation processes to align with university policies.
- Analyzed budget trends and discrepancies to enhance efficiency in research and special project funding.
- Conducted participatory data collection to inform transparent financial reporting.
- Mentored Departmental Assistant and work-study students to build collaborative skills.
- Facilitated inclusive hiring processes, emphasizing equity in recruitment practices.
<ul> <li>Executed marketing and social media strategies to engage diverse international audiences through inclusive imagery and accessible content.</li> <li>Recruited and hired agents using equity-informed practices, reflecting global client and agent identities.</li> <li>Maintained relationships with active and inactive agents, prioritizing inclusion and retention in a transnational workforce.</li> <li>Presented agent profiles at cross-cultural sales meetings, emphasizing equitable service delivery and culturally competent care.</li> </ul>
Agents Republic
Vancouver
04.2022 - 08.2024
- Executed marketing and social media strategies to engage diverse international audiences through inclusive imagery and accessible content.
- Recruited and hired agents using equity-informed practices, reflecting global client and agent identities.
- Maintained relationships with active and inactive agents, prioritizing inclusion and retention in a transnational workforce.
- Presented agent profiles at cross-cultural sales meetings, emphasizing equitable service delivery and culturally competent care.
<ul> <li>Reconciled departmental financials using Oracle Government Financial applications to enhance budget transparency and accountability.</li> <li>Delivered inclusive service to students, faculty, and guests, promoting a welcoming atmosphere within Department of Economics.</li> <li>Supervised work-study students, providing mentorship and skills development for meaningful engagement opportunities.</li> </ul>
Toronto Metropolitan University (Ryerson University)
Toronto
07.2010 - 03.2015
- Reconciled departmental financials using Oracle Government Financial applications to enhance budget transparency and accountability.
- Delivered inclusive service to students, faculty, and guests, promoting a welcoming atmosphere within Department of Economics.
- Supervised work-study students, providing mentorship and skills development for meaningful engagement opportunities.
<ul> <li>Coordinated credit transfers, letters of permission, and course directives for Arts and Contemporary Studies program.</li> <li>Advocated for equitable access to academic pathways and recognition of diverse educational experiences.</li> <li>Facilitated student-centered communication between learners and university support services to foster inclusion.</li> </ul>
Toronto Metropolitan University (Ryerson University)
Toronto
04.2007 - 07.2010
- Coordinated credit transfers, letters of permission, and course directives for Arts and Contemporary Studies program.
- Advocated for equitable access to academic pathways and recognition of diverse educational experiences.
- Facilitated student-centered communication between learners and university support services to foster inclusion.
<ul> <li>Co-developed and implemented communication strategies focusing on environmental sustainability and equity.</li> <li>Established inclusive design standards and CEW brand styles for consistent, values-driven messaging.</li> <li>Mentored staff on ethical use of design standards to promote accessibility and ecological responsibility.</li> </ul>
Citizens' Environment Watch
Toronto
02.2006 - 04.2007
- Co-developed and implemented communication strategies focusing on environmental sustainability and equity.
- Established inclusive design standards and CEW brand styles for consistent, values-driven messaging.
- Mentored staff on ethical use of design standards to promote accessibility and ecological responsibility.
Education
Masters in Education - Social Justice Education
true
12-2025
Certificate - Community Engagement, Leadership and Development
06/2022
06-2022
Certificate - Social Science and Humanities Foundations
06/2016
06-2016
Certificate - Image Arts: Photography
06/2011
06-2011
Post Degree Diploma - Public Relations
08/2005
08-2005
Certificate - Management
08/2005
08-2005
Bachelor of Business Administration -
01/2001
01.2001
Skills
- Inclusive communication
- Critical thinking
- Team collaboration
- Report development
- Community engagement
- Equitable recruitment
- Budget management
- Operational recommendations
References
Available on request
Volunteer Experience
- Toronto Sailing and Canoe Club, Paddling Committee Member, 2019, 2021
- Toronto Botanical Gardens, Tour Guide/Garden Ambassador, 2016, 2018
- Sustainability Ontario Community Energy Cooperative, Board Member, 2016, 2017
- Pride Toronto, Human Rights Committee Member, 2009, 2011
- St. Margaret’s Church, Youth Night Volunteer, 2007, 2009
- Ernestine’s Women’s Shelter, Communications Assistant, 2005
Accomplishments
Pride Toronto Pride Human Rights Committee member
- 2010 - Most Valuable Player Award
Timeline
<ul> <li>Executed marketing and social media strategies to engage diverse international audiences through inclusive imagery and accessible content.</li> <li>Recruited and hired agents using equity-informed practices, reflecting global client and agent identities.</li> <li>Maintained relationships with active and inactive agents, prioritizing inclusion and retention in a transnational workforce.</li> <li>Presented agent profiles at cross-cultural sales meetings, emphasizing equitable service delivery and culturally competent care.</li> </ul>
Agents Republic
04.2022 - 08.2024
<ul> <li>Advanced equitable forecasting and fund allocation processes to align with university policies.</li> <li>Analyzed budget trends and discrepancies to enhance efficiency in research and special project funding.</li> <li>Conducted participatory data collection to inform transparent financial reporting.</li> <li>Mentored Departmental Assistant and work-study students to build collaborative skills.</li> <li>Facilitated inclusive hiring processes, emphasizing equity in recruitment practices.</li> </ul>
Toronto Metropolitan University
03.2015 - Current
<ul> <li>Reconciled departmental financials using Oracle Government Financial applications to enhance budget transparency and accountability.</li> <li>Delivered inclusive service to students, faculty, and guests, promoting a welcoming atmosphere within Department of Economics.</li> <li>Supervised work-study students, providing mentorship and skills development for meaningful engagement opportunities.</li> </ul>
Toronto Metropolitan University (Ryerson University)
07.2010 - 03.2015
<ul> <li>Coordinated credit transfers, letters of permission, and course directives for Arts and Contemporary Studies program.</li> <li>Advocated for equitable access to academic pathways and recognition of diverse educational experiences.</li> <li>Facilitated student-centered communication between learners and university support services to foster inclusion.</li> </ul>
Toronto Metropolitan University (Ryerson University)
04.2007 - 07.2010
<ul> <li>Co-developed and implemented communication strategies focusing on environmental sustainability and equity.</li> <li>Established inclusive design standards and CEW brand styles for consistent, values-driven messaging.</li> <li>Mentored staff on ethical use of design standards to promote accessibility and ecological responsibility.</li> </ul>
Citizens' Environment Watch
02.2006 - 04.2007
Masters in Education - Social Justice Education
true
Certificate - Community Engagement, Leadership and Development
06/2022
Certificate - Social Science and Humanities Foundations
06/2016
Certificate - Image Arts: Photography
06/2011
Post Degree Diploma - Public Relations
08/2005
Certificate - Management
08/2005
Bachelor of Business Administration -
01/2001
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