Summary
Work History
Education
Skills
Languages
Timeline
Generic

Melissa Elms

South Porcupine ,ON

Summary

Adept at enhancing operational efficiency and team collaboration, I significantly improved cleanliness and guest satisfaction at Black River Inn. My expertise in efficient housekeeping protocols and empathetic patient care at Tech Pioneer Residence, combined with proven skills in stocking and customer service, showcases my ability to meet and exceed employer expectations.

Work History

Pharmacy Assistant

Rexall Pharmacy
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Filled prescriptions

Cashier Manager

Canadian Tire
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.

Housekeeping

Black River Inn
  • Enhanced overall cleanliness by implementing efficient housekeeping procedures and protocols.
  • Enhanced teamwork among housekeeping staff through clear communication and collaboration on daily tasks.
  • Managed work schedules and task assignments for housekeeping personnel, ensuring optimal coverage and productivity.

Housekeeping

Tech Pioneer Residence
  • Enhanced overall cleanliness by implementing efficient housekeeping procedures and protocols.
  • Enhanced teamwork among housekeeping staff through clear communication and collaboration on daily tasks.
  • Managed work schedules and task assignments for housekeeping personnel, ensuring optimal coverage and productivity.
  • Collaborated with housekeeping staff to ensure timely room turnover and guest satisfaction.
  • Ensured timely room availability by efficiently coordinating with housekeeping teams.
  • Trained new hires on proper housekeeping procedures, leading to increased consistency in service quality.

PSW

Tech Pioneer Residence
  • Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
  • Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
  • Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.

Housekeeping

Iroquois Falls Inn
  • Enhanced overall cleanliness by implementing efficient housekeeping procedures and protocols.
  • Enhanced teamwork among housekeeping staff through clear communication and collaboration on daily tasks.
  • Managed work schedules and task assignments for housekeeping personnel, ensuring optimal coverage and productivity.
  • Collaborated with housekeeping staff to ensure timely room turnover and guest satisfaction.
  • Ensured timely room availability by efficiently coordinating with housekeeping teams.

Education

Diploma -

Iroquois Falls Hogh School
Iroquois Falls, ON

Skills

  • Stocking shelves
  • Answering customer questions
  • Product restocking
  • Supply Restocking
  • Cleaning

Languages

English
Full Professional

Timeline

Pharmacy Assistant

Rexall Pharmacy

Cashier Manager

Canadian Tire

Housekeeping

Black River Inn

Housekeeping

Tech Pioneer Residence

PSW

Tech Pioneer Residence

Housekeeping

Iroquois Falls Inn

Diploma -

Iroquois Falls Hogh School

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Melissa Elms