Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Duenas

Hacienda Heights

Summary

Highly efficient Intermediate clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

12
12
years of professional experience

Work History

Intermediate Clerk

Harbor UCLA Medical Center
02.2024 - Current
  • Perform a full range of administrative functions of the day-to-day operations of the unit including highly specialized duties requiring specialized knowledge and skills such as creating Excel files to generate reports, data intricate data entries, and filing reports
  • Maintain a uniform workflow by determining priority on requests for information and completing rush assignments
  • Assist the unit by providing clerical support for the nursing item control day to day activities
  • Manage daily call and email volume from different departments that works with Nursing Item Control
  • Manage and maintain the Nursing Item Control data base or systems such as Lotus Notes, Nursing database, Item control proxy emails, and Item Control/Recruitment shared folders
  • Enter accurate data and information to Nursing Item control/recruitment shared folders
  • Comply with confidentiality and security of sensitive information
  • Support Nursing Administration with special projects
  • Order, maintains, and organize supplies and equipment for the use within the Nursing Item Control Unit
  • Demonstrate dependability and flexibility in meeting/scheduling needs of the unit including assignments and special project as assigned
  • Operate office machines such as personal computer, printers, telephones, fax machines, copy machines, etc., incidental to the performance of assigned duties.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited and proofread documents for accuracy and completeness.

CNA

Keck Hospital of USC
06.2023 - 02.2024
  • Provide nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment
  • Preparing patients for physical examinations, laboratory tests and medical visits
  • Perform routine clerical duties to support department
  • Update and maintain filing and record systems
  • Maintain clerical organization within unit
  • Take and record patient vital signs and weight
  • Pay strong attention to detail of all patient’s information and charts
  • Treat all patients, family, and other visitors with exceptional customer service and engage in a professional manner
  • Providing follow up notifications as needed.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

Nurse Assistant

Emanate Health
10.2020 - 06.2023
  • Maintain health and well-being of patients
  • Preparing patients for physical examinations, laboratory tests and medical visits
  • Perform routine clerical duties to support department
  • Update and maintain filing and record systems
  • Maintain clerical organization within unit
  • Take and record patient vital signs and weight
  • Pay strong attention to detail of all patient’s information and charts
  • Treat all patients, family, and other visitors with exceptional customer service and engage in a professional manner
  • Providing follow up notifications as needed
  • Comply with all health and safety regulations
  • Communicate effectively with patient and healthcare team.

Nurse Assistant

The californian-Pasadena
05.2016 - 10.2020
  • Maintain health and well-being of patients
  • Preparing patients for physical examinations, laboratory tests and medical visits
  • Perform routine clerical duties to support department
  • Update and maintain filing and record systems
  • Maintain clerical organization within unit
  • Take and record patient vital signs and weight
  • Pay strong attention to detail of all patient’s information and charts
  • Treat all patients, family, and other visitors with exceptional customer service and engage in a professional manner
  • Providing follow up notifications as needed
  • Comply with all health and safety regulations
  • Communicate effectively with patient and healthcare team.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Warehouse Assistant

CP Auto
07.2012 - 05.2016
  • Reviewing and analyzing orders during delivery to ensure that supplies are complete, costs are correct, and customers are satisfied
  • Prepare detailed reports for the delivery of items.

Education

Nursing Assistant program, Los angeles job corps center -

01.2015

HS Diploma, Wilson High Scool -

01.2014

Skills

  • Fluent in written and verbal Spanish
  • Proficient in Microsoft Word, Excel and Power Point
  • Typing Speed 40 wpm

Timeline

Intermediate Clerk

Harbor UCLA Medical Center
02.2024 - Current

CNA

Keck Hospital of USC
06.2023 - 02.2024

Nurse Assistant

Emanate Health
10.2020 - 06.2023

Nurse Assistant

The californian-Pasadena
05.2016 - 10.2020

Warehouse Assistant

CP Auto
07.2012 - 05.2016

Nursing Assistant program, Los angeles job corps center -

HS Diploma, Wilson High Scool -

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Melissa Duenas