Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Community Service
HARD SKILLS
Generic

Melissa Douglas

Lefroy,Canada

Summary

A dedicated and dynamic professional combining strong business insight with extensive experience in managing internal and external financial processes. Attentive to detail with a logical and analytical approach to solving complex problems and issues. Possesses excellent interpersonal, communication and negotiation skills, the ability to influence business critical decisions and to formulate positive internal and external relationships. Works effectively on own initiative with the organization and time management required to complete assignments on time and to the required quality standard. Enjoys being part of, as well as leading, a successful and productive finance team and thrives in highly pressurized and challenging working environments.

Experienced with financial analysis, including budgeting and forecasting. Utilizes advanced financial modeling techniques to support strategic decisions. Track record of providing actionable insights and driving financial performance improvements.

Overview

21
21
years of professional experience

Work History

Senior Financial Analyst

Metrolinx
05.2022 - Current
  • Conducts financial analyses in support the CTO GO & UP Operations division using proper accounting treatment; provides subject matter expertise in analyzing and responding to inquiries and solving complex problems.
  • Provides finance forecasting and reports (e.g., variance and cost-recovery analysis, reconciliation of accounts), prepares entries, and takes corrective action.
  • Creates and applies reporting templates, financial models and automated processes to meet legal and corporate standards, including meeting deadlines.
  • Provides internal customers, leaders and team members, with agreed upon reports and recommendations with accuracy and at the given deadlines. Provides subject matter expertise to support other financial professionals and activities.
  • Provides subject matter expertise (PowerPoint Decks) to non-finance business leaders, partners and committee members, assists in interpretation of financial data for decision-making and provides commentary. (i.e., Senior Leadership, Regional Managers, Directors, VPs, EVP, Contract Management, Sponsorship Team, Investment Panels, Accounting).
  • Develops commentary and presentations on financial analysis and reports for senior management and presents them to aid decision-making.
  • Work closely with contract management overseeing various contracts (Janitorial, Snow Removal, Repair & Maintenance, Landscaping, Utilities) to ensure that amounts are forecasted and budgeted correctly by region and location to minimize financial variances.
  • Performs Month-End/Year-End Journal Entries and procedures, Quarterly Forecasts, Budget and Budget LE Inputs.
  • Presents Budget for upcoming fiscal years to Regional Directors and VP for approval.
  • Work closely with Investment Panel and Sponsorship Team members on validating approved budget costs for decisions pertaining to new stations, or station enhancements.
  • Recommends process and control improvements (e.g. automating technology or accounting practices) and provides clear standards of practice, protocols, and direction for internal and external partners.
  • Trained new analysts on corporate policies and procedures and implemented mentoring program, reducing onboarding time.
  • Collaborated with cross-functional teams to drive process improvements and increase operational efficiency.
  • Participated in client meetings to discuss financial analysis and investment strategies.

Manager, Finance

Bell Canada (Bell Media Division – Toronto Radio)
10.2016 - Current
  • Complete month-end process and financial statements (Regular daily/ monthly journal entries – Reconciliations, YTD Adjustments and accruals for Each Toronto Station: Virgin 99.9, CHUM FM, TSN Radio, and Newstalk/ CFRB 1010).
  • Prepare monthly financial statement variance analysis comparing to budget, Prior Year and Forecast. (Prepare Income Statement variance analysis for key accounts for Senior Sales Radio Managers and Programmers and present monthly, quarterly and yearly outcomes using BPC)
  • Complete monthly account reconciliations (Reconciling balance sheet accounts monthly through the use of working papers. Accounts Receivable Reconciliations for all payments received for each station, reconciling balances between SAP and Wide Orbit and resolving any discrepancies. Reconciling commission payments to Sales Reps by determining regular payment, bonuses, and claw backs to submit to Payroll Dept. for processing)
  • Update financial forecast monthly – Revenue, Expenses & Salary (Meeting with Managers regularly to go over promotional and programming costs that will materially affect the forecast, and update those amounts into the forecast monthly. In addition reporting any new hires and salary income to manager to be forecasted and inputted into the HR Comp file
  • Perform various account analyses monthly
  • Manage and analyze the budget process (sitting with the Program Directors and managers, looking at potential costs and revenue for the upcoming year, based on current year trends, SAP data, forecasts and known upcoming events, and entering those amounts into BPC to set the budget for the next year).
  • Internal Audit preparation and processes as required
  • Support the Bell Media operational managers for various requests
  • Support the operational and regional finance group
  • Special projects on an ad hoc basis
  • Assist with year-end CRTC filings

Corporate Accounting Manager (Promotion)

GDI Services (Canada) LP
09.2013 - 10.2016
  • Company Overview: (Employed from March 2006 to October 2016)
  • Report directly to the Corporate Controller
  • Management of the Corporate Accounting and Finance Team – Across Canada
  • Working with General Managers, Operations Managers and Office managers with regards to Revenue, Expenses, and daily accounting Issues for all branches nationwide
  • Provides assistance and advice on accounting and financial related matters to the branches
  • Manage the accounting cycle for month-end procedures: Ensuring all revenue, expenses, accruals and adjusting journal entries are entered/reviewed and posted
  • Month-end Analysis of Revenue in comparison to previous month (Variances and adjustments).
  • Profit and Loss Analysis of the Gross Margin each month comparing to budgeted monthly amounts for various branches
  • Researches and analyzes accounting/financial documents to verify validity of transactions processed in Microsoft Dynamics GP
  • Reviews, analyzes General Ledger expenditure and revenue accounts, processes reclassification adjustments
  • Research and analyze financial information for Corporate Profit and Loss entries monthly.
  • Month-End preparation of Financial Reports/Statements for Controller and CFO – Downloaded from the system – for all branches
  • Reviewing, approving and posting both customer and vendor invoices
  • Booking Adjusting Journal entries and Accruals
  • Intercompany Reconciliations.
  • Performs all Accounts Receivable functions (bank deposits, generating invoices, posting customer payments. Reviews, approves and post all cash receipts/customer payments.
  • Receive and record all EFT remittances
  • Billing of National Account Portfolios as well as Southern Ontario locations
  • Verifying, entering and posting Expense Reports across Canada
  • Assist Operation Managers and Controller with Budget and forecasting Preparation.
  • Customer, Vendor and GL account Set ups; Building/Component Number Set ups, and records management.
  • Customer, Vendor and GL Reconciliations
  • Integration (MS Excel to MS Dynamics Great Plains System)
  • Daily Cash Flow Maintenance from Bank Statement
  • Daily Deposit through BMO Deposit Edge Scanner
  • Resolving customer and vendor disputes (Short payments, overpayments, property damages, credits, etc.)
  • Processes vendor invoices for payment process (Corporate entries). Review and post all other vendor invoices.
  • Assisting with Year-end projects as assigned (Reconciling AR/AP Accruals, and gathering required information for auditors)
  • Training and/or Assisting other staff (branches ) when needed
  • Duties in Controllers absence (Filling out and submitting, credit application forms)
  • Other projects as assigned by the Controller

Accounting Manager – GTA (Promotion)

GDI Services (Canada) LP (Formerly OMNI Facility Services Canada Ltd)
11.2011 - 08.2013
  • Report directly to the Corporate Controller
  • Management of the Accounting and Finance Team for the GTA
  • Work directly with Operations Management with regards to Revenue and Expenses
  • Review, approve and post both customer and vendor invoices
  • Resolve customer and vendor disputes
  • Booking Adjusting Journal entries and Accruals
  • Inventory Reallocations
  • Manage the accounting cycle for month-end procedures: Ensuring all revenue, expenses, accruals and adjusting journal entries are entered and posted
  • Month-end Analysis of Revenue in comparison to previous month
  • Profit and Loss Analysis of the Gross Margin each month comparing to budgeted monthly amounts
  • Assisting with Year-end projects as assigned
  • Training and/or Assisting other staff (branches ) when needed
  • Other projects as assigned by the Controller

Intermediate Accountant (Promotion)

OMNI Facility Services Canada Limited (Formerly Corp.)
09.2007 - 11.2011
  • Report directly to the Corporate Controller
  • Directing and supervising accounting staff responsible for Toronto Branch
  • Assisting with Toronto Branch
  • Reviewing , approving and posting vendor/customer invoices
  • Interacting with customers when needed
  • Performing month-end Revenue Analysis
  • Assisting Operation staff
  • Analyzing Toronto Branch GL Accounts
  • Booking Journal Entries
  • Bank Reconciliation
  • Monthly PST Remittances for Toronto, Vancouver, Manitoba, Regina, Quebec
  • Verifying, and transferring of Monthly Toronto and National Account Invoices
  • Assisting with Year-end Audit
  • Other Projects as assigned

Accounts Receivable Analyst

OMNI Facility Services Canada Corporation
03.2006 - 09.2007
  • Report directly to Assistant Controller
  • Delivering comprehensive financial support to the business with full accountability for collections, maintaining the customer database and responding to a variety of client queries
  • Investigating disputes on accounts and providing feedback to clients as required while maintaining excellent standards of customer service

Accounts Receivable Representative

Orfus Realty Ltd
08.2004 - 02.2006
  • Reported directly to the Controller
  • Coordinating multiple areas of accounts receivable including the management of collection activities and maintenance of company records
  • Establishing effective communications with commercial and residential tenants to discuss costs, disputes or discrepancies
  • Working in close collaboration with lawyers on commercial and residential tenant disputes on lease agreements
  • Drafting correspondence and statements relating to outstanding balances on accounts or any other leasing issue
  • Responsible for the preparation of daily bank deposits for receipt of checks, money orders and cash payments
  • Accountable for the collection of rent and additional costs for commercial and residential properties
  • Assisting with internal audit processes and verification of sales reports for a variety of customers
  • Conducting complex calculations to work out interest on rental deposits and escalations in rent for residential tenants
  • Responsible for the completion of credit checks for potential tenants, attending meetings and overseeing signing of agreements

Education

MBA - Organizational Leadership & Strategic Planning

Southern New Hampshire University (SNHU)
Manchester, New Hampshire
05.2024

Bachelor of Science Degree (4yr) - Business Administration (Honours)

Husson University
Bangor, Maine
05.2015

Bachelor of Science Degree (4yr) - Business Administration (Honours)

University of Fredericton
Fredericton, NB
05.2015

Certificate in Advanced Studies - Bookkeeping Diploma

ICS Canada
Toronto, ON
12.2012

Business Accounting Diploma - undefined

Humber College of Applied Arts & Technology
Toronto, ON
05.2004

Skills

  • Microsoft Office Suite:(MS Word, MS Excel, MS PowerPoint)
  • Power BI
  • Oracle, Hyperion, SmartView
  • SAP Software (NetWeaver GUI 730), BPC EPM Solutions (MS Office Add-in) & Wide Orbit (Traffic v681), APSS Bell Platform
  • Microsoft Dynamics GP (Great Plains)-MS Business Solutions Software (With Drilldown & Management Reporter)
  • Turbo Tax Software

Languages

English

Timeline

Senior Financial Analyst

Metrolinx
05.2022 - Current

Manager, Finance

Bell Canada (Bell Media Division – Toronto Radio)
10.2016 - Current

Corporate Accounting Manager (Promotion)

GDI Services (Canada) LP
09.2013 - 10.2016

Accounting Manager – GTA (Promotion)

GDI Services (Canada) LP (Formerly OMNI Facility Services Canada Ltd)
11.2011 - 08.2013

Intermediate Accountant (Promotion)

OMNI Facility Services Canada Limited (Formerly Corp.)
09.2007 - 11.2011

Accounts Receivable Analyst

OMNI Facility Services Canada Corporation
03.2006 - 09.2007

Accounts Receivable Representative

Orfus Realty Ltd
08.2004 - 02.2006

Bachelor of Science Degree (4yr) - Business Administration (Honours)

Husson University

Bachelor of Science Degree (4yr) - Business Administration (Honours)

University of Fredericton

Certificate in Advanced Studies - Bookkeeping Diploma

ICS Canada

Business Accounting Diploma - undefined

Humber College of Applied Arts & Technology

MBA - Organizational Leadership & Strategic Planning

Southern New Hampshire University (SNHU)

Community Service

Church Denomination, Member of the Music Advisory Council, 2025, Present, Coordinates with Praise & Worship Groups and band each week to ensure that music for the day runs smoothly with minimum errors. In addition supporting the rest of the team on all Music planned programs and initiatives.

HARD SKILLS

  • Budgeting and planning
  • Variance reporting
  • Account reconciliation
  • Annual budgets
  • Budget forecasting
  • MS office suite
  • General ledger accounting
  • Strong organization
  • Staff Management
  • Policies and procedures
  • Improvement initiatives
  • Coaching and mentoring
  • Verbal and written communication
  • Team Player
  • Financial Management
  • Budgeting
  • Forecasting
  • Presentations

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Melissa Douglas