Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Donadio

Palmdale

Summary

Experienced caregiver with a strong background in medication administration and compassionate communication. Demonstrated success in improving client well-being through emotional support and precise record keeping. Focused on promoting independence and safety while effectively coordinating community resources for enhanced care.

Overview

28
28
years of professional experience

Work History

Caregiver

Caregiver Antelope Valley Care
Lake Los Angeles
11.2023 - 07.2025
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Transported clients to doctor appointments and other errands.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Educated families about available resources for home health care services in the local community.
  • Performed light housekeeping tasks related to the client's care, such as laundry, changing linens, and all other house cleaning duties.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided emotional support to clients during difficult times.
  • Observed changes in behavior or physical condition that may require medical attention and reported them to their PCP.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Coordinated transportation services for clients when necessary.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Improved patient outlook and daily living through compassionate care.

Office Administration/Senior Field Representative

AM Appraisals
PALMDALE
06.2017 - 07.2025
  • Interacted regularly with customers regarding service delivery issues or complaints.
  • Developed strong relationships with customers through effective communication techniques.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Greeted and assisted customers to foster positive experiences.
  • Listened to customer needs to identify and recommend best products and services.

Caregiver

Antelope Valley Palmdale Care
Palmdale
05.2023 - 11.2023
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Transported clients to doctor appointments and other errands.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Educated families about available resources for home health care services in the local community.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided emotional support to clients during difficult times.
  • Observed changes in behavior or physical condition that may require medical attention and reported them to their PCP.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Coordinated transportation services for clients when necessary.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Improved patient outlook and daily living through compassionate care.

Referral Coordinator

The Pediatric Group, and The Allergy Group of Sout
Tarzana
10.1997 - 05.2017
  • Scheduled appointments and coordinated referrals while adhering to HIPAA regulations.
  • Obtained and recorded patient information in electronic health records, ensuring accuracy.
  • Maintained confidentiality of patient information in compliance with applicable regulations.
  • Reviewed medical records to determine if additional services are needed prior to making a referral.
  • Verified patient insurance coverage and facilitated necessary pre-authorizations.
  • Collaborated with healthcare providers to monitor patient progress throughout referral process.
  • Managed daily patient referrals through a multi-line telephone system efficiently.
  • Coordinated with external agencies to ensure timely processing of referrals.
  • Monitored patient progress throughout the referral process.
  • Advised staff on appropriate protocols when making a referral.
  • Developed productive working relationships with numerous insurance company representatives.

Education

High School Diploma -

Herbert Hoover High School
Glendale, CA
06-1988

Skills

  • Medication administration
  • Vital signs monitoring
  • Meal preparation
  • Client transportation
  • Record keeping
  • Emotional support
  • Housekeeping tasks
  • Adaptability and flexibility
  • Patient mobility assistance
  • Disability support
  • Patient care and companionship
  • Medication management
  • Medical office administration
  • Mobility assistance
  • At-home care instruction
  • Transportation services
  • Nutrition
  • Multitasking and organization
  • Respectful and compassionate
  • Daily living assistance
  • Special needs care
  • Daily living activities assistance
  • Personal hygiene assistance
  • Care plan management

Timeline

Caregiver

Caregiver Antelope Valley Care
11.2023 - 07.2025

Caregiver

Antelope Valley Palmdale Care
05.2023 - 11.2023

Office Administration/Senior Field Representative

AM Appraisals
06.2017 - 07.2025

Referral Coordinator

The Pediatric Group, and The Allergy Group of Sout
10.1997 - 05.2017

High School Diploma -

Herbert Hoover High School

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Melissa Donadio