Melissa Dexel
Merritt,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Child and Youth Mental Health Counsellor
Nlaka'pamux Health Services Society
05.2019 - Current
- Responsible for providing confidential mental health counselling, education and support to children and youth dealing with a variety of mental health needs, including trauma-related concerns.
- Deliver counselling and educational programming and provided intervention, prevention, treatment, aftercare and support services that take a holistic perspective sensitive to the Nlakaʽpamux tradition and culture.
- Tact and discretion are used in all dealings with all clients, community members, staff and external sources.
- Follow appropriate reporting procedures when standards or regulations are violated.
- Maintain accurate file documentation, shared client information appropriately and collaborated with other service providers. Created and maintained accurate, up-to-date, comprehensive client records able to withstand legal scrutiny.
- Promote the safety and well-being of clients while in service and, when necessary, communicated immediate concerns to appropriate NMHSP staff for further follow-up.
- Apply a comprehensive range of counselling styles, techniques and methodologies, both Western and Indigenous, aimed at improving the overall well-being of children and youth.
- Use evidence-based interventions to facilitate effective group therapy processes with children and youth with concurrent disorders.
- Provide professional services according to the principles and values of integrity, competence, responsibility, respect and trust to safeguard self and others.
Support Worker
Nicola Valley Extreme Weather Shelter
12.2018 - 03.2019
- Assisted clients with daily living needs to maintain general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and housing.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their well-being.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Executive Secretary
Mackenzie Valley Review Board
01.2010 - 08.2012
- Handled confidential information in a professional manner.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Collated and distributed agendas and minutes for all executive meetings.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
Office Administrator
Waterous Power Systems
03.2007 - 11.2009
- Interacted with customers by phone, email, or in person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Education
Master of Social Work - Clinical Social Work
University of Northern British Columbia
Prince George, BC09.2024
Certificate - Play Therapy Foundation Training
Canadian Association of Play Therapy
Guelph, ON09.2021
Certificate - Indigenous Focused Orientated Therapy
Justice Institute of British Columbia
New Westminster, BC04.2021
Certificate - Expressive Play Therapy
Justice Institute of British Columbia
New Westminster, BC06.2019
Bachelor of Social Work - Social Work
Nicola Valley Institute of Technology
Merritt, BC04.2019
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Dependable and Responsible
- Problem Resolution
- Critical Thinking
- Excellent Communication
Certification
- Registered Social Worker with the British Columbia College of Social Workers. In good standing: 2020-Current.
- Certified Play Therapist with the Canadian Association of Play Therapy. EXPECTED January 2025. In the process of acquiring 50 clinical supervision hours.
Timeline
Child and Youth Mental Health Counsellor
Nlaka'pamux Health Services Society
05.2019 - Current
Support Worker
Nicola Valley Extreme Weather Shelter
12.2018 - 03.2019
Executive Secretary
Mackenzie Valley Review Board
01.2010 - 08.2012
Office Administrator
Waterous Power Systems
03.2007 - 11.2009
Master of Social Work - Clinical Social Work
University of Northern British Columbia
Certificate - Play Therapy Foundation Training
Canadian Association of Play Therapy
Certificate - Indigenous Focused Orientated Therapy
Justice Institute of British Columbia
Certificate - Expressive Play Therapy
Justice Institute of British Columbia
Bachelor of Social Work - Social Work
Nicola Valley Institute of Technology