Melissa Deston
Belwood,ON
Summary
Organized and dependable Accounts Manager eager to expand professional growth through obtaining a career as a project manager with The Look Company. Extensive experience managing and facilitating large-scale design projects for events, interior and exterior corporate graphics and more. Substantial experience working with clients to assist them in conceptualizing and achieving their design goals.
Overview
8
8
years of professional experience
Work History
Accounts Manager
Motive Media
01.2023 - Current
- Work with existing clients facilitating projects for large scale events, corporate interior/exterior graphics and large fleet orders.
- Visit client sites and understand project requirements through consultations prior to design team involvement.
- Consistently exceed quotas by leveraging extensive network of contacts.
- Conduct regular account reviews to identify areas for improvement.
- Cultivate long-term relationships with key stakeholders, fostering client trust and loyalty.
Project Manager
Motive Media
07.2021 - 01.2023
- Created budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of projects.
- Developed comprehensive project plans with clear timelines and milestones, ensuring timely delivery of high-quality results.
- Mentored junior team members in project management to enhance skills and overall performance.
Sales and Operations Coordinator
Motive Media
01.2019 - 06.2020
- Acted as liaison for sales and production teams.
- Coordinated with designers, outsourced vendors, and production/installation teams to prepare quotes and execute high-quality finished products.
- Assisted with the implementation of cost analyst reports.
Services Manager
Staples
01.2016 - 01.2019
- Divisional trainer for new service managers.
- Set strategies, sales goals and targets for departments.
- Ensured team understood connection between store financial success and customer satisfaction.
- Modeled, promoted and held others accountable for customer service excellence.
Sales Representative
Century21 Millennium Brokerage
01.2016 - 01.2018
- Residential Real Estate Sales Representative with experience selling and listing homes throughout the Dufferin area
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Education
Real Estate License -
Ontario Real-Estate Association
Orangeville, ON01.2016
Professional Organization Certificate -
QC Design School
Virtual/Online01.2011
High School Diploma -
Midland Secondary School
Midland, ON06.2010
Skills
- Verbal and written communication
- Organization
- Time management
- Leadership
- Client Development
- Goals and performance
- Client Relations
- Project Coordination
- Deadline-oriented
Special Projects
- Accounts manager responsible for the rebranding of 15 Alterna bank locations. The project included the design and installation of wrapping for tellers' desks, vinyl wall graphics, interior and exterior signage, glass frosting and more.
- Work directly with Amachris Corporation, collaborating on various graphic design projects for large chain retail stores such as Sephora, Gucci, Urban Barn, JD Sports, Peleton and more.
Additional Information
Proficient in the use of:
- Financing software- Xero & Quickbooks
- Order management software- Shopvox & Cyrious
- Microsoft Suite- Excel, Powerpoint, Word
- Microsoft Outlook- Email, Calender, Teams
- Adobe- Reader and Illustrator
Timeline
Accounts Manager
Motive Media
01.2023 - Current
Project Manager
Motive Media
07.2021 - 01.2023
Sales and Operations Coordinator
Motive Media
01.2019 - 06.2020
Services Manager
Staples
01.2016 - 01.2019
Sales Representative
Century21 Millennium Brokerage
01.2016 - 01.2018
Real Estate License -
Ontario Real-Estate Association
Professional Organization Certificate -
QC Design School
High School Diploma -
Midland Secondary School
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