Melissa Carrillo
San Bernardino
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Carrillo Trucking Services, LLC.
2023.05 - Current
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Clinic Office Technician
Imperial County Behavioral Health Services
2019.05 - 2022.03
- Ensured optimal use of resources, coordinating staff schedules, and overseeing daily office tasks.
- Assisted in the development of new clinic policies, contributing to a more effective working environment.
- Assisted 10 case managers in case procedures such as Client discharges, referral process,
- Assisted 3 Psychiatrists and 7 therapists with referrals, SUD approvals, referrals to halfway houses and outpatients clinics.
- Completed Intake for all new patients, Verify insurance information
- Experience with Medi-Cal, Medi-Care, and private insurance
- Meeting agenda preparation, Minute taking, Communicates clinical information,
Court Services Assistant
Superior Court Of California, County Of Imperial
2016.04 - 2019.05
- Enhanced court efficiency by managing case files and documents accurately and promptly.
- Streamlined communication between court personnel, attorneys, and the public for improved case management.
- Assisted in scheduling hearings, trials, and conferences to maintain a well-organized calendar for judges and attorneys.
- Expedited legal processes with thorough case file preparation and timely document distribution.
Education
Masters - Public Administration And Services
University of Phoenix
El Centro, CA08.2020
Skills
- Calendar Management
- Clerical Support
- Referral Coordination
- Minute Taking
- Proficiency in Medical Management Systems
- HIPPA Policies
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Carrillo Trucking Services, LLC.
2023.05 - Current
Clinic Office Technician
Imperial County Behavioral Health Services
2019.05 - 2022.03
Court Services Assistant
Superior Court Of California, County Of Imperial
2016.04 - 2019.05
Masters - Public Administration And Services
University of Phoenix
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