Melissa Brown
Greenwood,NS
Summary
Compassionate professional with background as Residential Support Staff Member. Significant experience in providing support and care to residents, fostering independence, and ensuring a safe living environment. Strengths include strong communication skills, empathy, patience, problem-solving abilities and understanding of client needs. In previous roles, made significant impact by enhancing resident's quality of life and promoting positive interactions among community members.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Residential Support Staff
Community Living Alternatives Socity
Kentville, Nova Scotia
11.2003 - 05.2025
- Assisted residents with daily living activities such as bathing, grooming, and dressing.
- Developed positive relationships with clients while maintaining professional boundaries.
- Performed light housekeeping tasks including laundry service and cleaning of common areas.
- Conducted regular fire drills to ensure safety of all residents.
- Provided transportation to medical appointments, grocery stores, and other locations as needed.
- Monitored resident behavior for changes or signs of distress.
- Provided emotional support to individuals in crisis situations.
- Organized recreational activities and outings for residents.
- Developed close relationships with families of residents in order to provide better support for their loved ones.
- Encouraged positive interactions among residents while promoting a safe environment.
- Administered medications according to physician's orders and documented usage accordingly.
- Maintained records of individual progress and program services provided.
- Adhered to confidentiality guidelines when dealing with sensitive information about clients or staff members.
- Planned and implemented appropriate activities to encourage residents to be social and active.
- Dispensed medications and documented passes to update individual records.
- Recorded participants' daily progress, noted trends and addressed negative strategies to help redirect actions and improve progress.
Education
Some College (No Degree) - Practical Nursing
Nova Scotia Community College
Middleton, NS01-2026
Skills
- Patient care
- Interpersonal communication
- Personal care assistance
- Client advocacy
- CPR certification
- Teamwork
- Activities of daily living ADL support
Certification
- CPI training
- Food safety
- CPR level C
- PN Clinical 1
Timeline
Residential Support Staff
Community Living Alternatives Socity
11.2003 - 05.2025
Some College (No Degree) - Practical Nursing
Nova Scotia Community College