Melissa Boutilier
Winnipeg,MB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Dietary Aide
Extendicare Oakview Place
Winnipeg, MB
08.2022 - Current
- Delivered meals to residents and patients in their rooms when requested.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
Dietary Aide
Extendicare Tuxedo Villa
Winnipeg, MB
03.2016 - 01.2017
- Delivered meals to residents and patients in their rooms when requested.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Prepared and served meals according to dietary guidelines.
- Cleaned and sanitized kitchen equipment and surfaces.
- Provided assistance with meal setup, serving, and clean up as needed.
- Observed special diets prescribed by physicians or nutritionists.
Assistant Manager
Safeway
Brandon, Manitoba
01.2014 - 05.2016
- Provided guidance and support to junior staff members on daily tasks and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Served as a liaison between staff members and senior management personnel.
- Delegated work to staff, setting priorities and goals.
Dietary Aide
Extendicare Oakview Place
Winnipeg, MB
12.2013 - 11.2014
- Delivered meals to residents and patients in their rooms when requested.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
Education
Health Care Aide -
Red River College
10.2017
Advanced Academics Diploma -
St. James Collegiate
06.2010
Skills
- Commitment to Care
- Dedicated Patient Advocate
- Effective Communication
- Dependable
- Time Management
- Detail Oriented
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Dietary Aide
Extendicare Oakview Place
08.2022 - Current
Dietary Aide
Extendicare Tuxedo Villa
03.2016 - 01.2017
Assistant Manager
Safeway
01.2014 - 05.2016
Dietary Aide
Extendicare Oakview Place
12.2013 - 11.2014
Health Care Aide -
Red River College
Advanced Academics Diploma -
St. James Collegiate
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