Melissa Black
Ste. Anne,MB
Summary
Highly motivated, career focused individual with 20+ years in the restoration industry. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes. Extensive knowledge of the restoration industry and detail orientated. Fluent with Xactimate, Xactanalysis, Encircle, and Assured Packout.
Overview
16
16
years of professional experience
Work History
Restoration Content Lead Supervisor
On Side Restoration Services
08.2016 - 03.2023
- Manage/supervise crew off and on job sites
- Hiring - training new recruits
- Creating content reports
- Estimating jobs to reflect profit margins
- Communication with policy holders, insurance adjustors, trades, and project managers
- Created work scopes
- Dispatch and scheduling crews daily
- Scheduling trades for inspections, service, pack outs, etc
- Water, fire and smoke building and content processing
- Content and building - Microbial remediation
Fire, Water and Mold Technician - Content Manager
BELFOR Property Restoration
03.2007 - 08.2016
- Manage and lead crews on job sites
- Provide work scopes and estimates for content jobs
- Scheduling and dispatch crews
- Managing warehouse for content storage
- Creating content reports
- Content processing- inventory, cleaning, packing, storage and returns
- Enforce company safety procedures
- Restoration equipment maintenance and operation
- Assisted with rebuild estimates and preparation/planning
- Inventory of restoration supplies, chemicals and equipment
- Content and building - Microbial remediation
- Recruiting of new employees
- Water, fire and smoke building and content processing
Education
Fire And Flood Restoration
IICRC
Winnipeg, MB04.2022
Skills
- Time management
- Leadership
- Problem solving
- Communication
- Organization
- Decision making
- Management
- Critical thinking
- Computer
- Attention to detail
Timeline
Restoration Content Lead Supervisor
On Side Restoration Services
08.2016 - 03.2023
Fire, Water and Mold Technician - Content Manager
BELFOR Property Restoration
03.2007 - 08.2016
Fire And Flood Restoration
IICRC
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