MELISSA BISCAINO
Gilroy
Summary
Dynamic Executive Assistant skilled in managing complex calendars and high-volume communications. Expertise in facilitating board relations and ensuring governance compliance, while developing organizational systems for improved information retrieval. Dedicated to enhancing operational alignment and supporting executive initiatives through effective stakeholder engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Paralegal Internship
Law Offices of Mark Johnson
01.2025 - 10.2025
- Conducted advanced analytical research using specialized databases to identify key supporting data and authorities for case preparation.
- Strategic data synthesis to consolidate complex information into clear actionable insights.
- Managed operational information by developing digital indexing and organizational systems for improved retrieval.
- Managed critical records and materials to maintain compliance and improve accessibility.
Executive Assistant
Community Solutions, Inc.
07.2024 - 01.2025
- Managed executive calendars and triaged high-volume inbox communications for multiple executives, ensuring timely responses and prioritization of key issues.
- Coordinated board relations and meeting logistics, including agendas, official minutes, and catering, facilitating effective communication and decision-making.
- Oversaw vendor contract negotiations and departmental budget planning, establishing pricing terms and service agreements to align with organizational goals.
- Maintained the strategic initiative portfolio, tracking project timelines, deliverables, and leadership workstreams.
Office Coordinator
San Jose Water
01.2019 - 03.2024
- Managed complex calendars and inbox triage across multiple time zones, pivoting between shifting priorities.
- Coordinated intricate travel itineraries and logistical support for board and leadership sessions to optimize executive engagement.
- Acted as the primary organizational liaison to ensure cross-departmental operational alignment.
- Facilitated executive participation in high-visibility events and managed external stakeholder communications to strengthen partnerships.
- Drafted and edited high-stakes correspondence and documentation for accuracy and professional alignment.
- Processed executive expense reports through rigorous cost center coding and approval workflows.
- Oversaw vendor relationships, ensured contract fulfillment and invoicing accuracy, and maintained procedural compliance to support operational integrity.
- Supported the CFO during multi-state mergers by tracking workstreams and deliverables with surgical precision.
Skills
- Expert documentation
- High-stakes correspondence drafting
- Information synthesis
- Policy interpretation
- Calendar management
- Inbox management
- Travel logistics
- Board meeting preparation
- Action tracking
- Financial oversight
- Expense management
- Process management
- Operations streamlining
- Vendor management
- Vendor oversight
- Stakeholder diplomacy
- Cross-departmental liaison
- Partnership management
- Event planning and orchestration
- Microsoft 365 and Google
- Executive administration
- Workflow monitoring
Certification
- CA Public Notary
Timeline
Paralegal Internship
Law Offices of Mark Johnson
01.2025 - 10.2025
Executive Assistant
Community Solutions, Inc.
07.2024 - 01.2025
Office Coordinator
San Jose Water
01.2019 - 03.2024