Melissa Benson

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
• Delivered excellent customer service through prompt responses to patient inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Completed forms, reports, logs, and records to quickly handle all documentation.
• Maintained and processed invoices, deposits, and money logs.
• Helped with bookeeping/banking

Booking and scheduling dental appointments.