Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

MELISSA BEAMER

Saint Catharines,ON

Summary

Results-oriented, energetic leader with a high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed institutional expectations. Known for building productive and long-lasting working relationships. Successful in fast-paced, dynamic environments to manage goals and foster team development. History of thriving in team-oriented environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Manager, Student & Partner Engagement

Brock U
St. Catharines, ON
09.2023 - Current
  • Developed and implemented a comprehensive student and partner engagement strategy, including a comprehensive marketing and branding strategy to increase partner engagement.
  • provided direction and advice to Senior Management Team in relation to branding, marketing, digital engagement, website enhancement, event management and communications.
  • collaborated with departments and faculty, fostering strong relationships across the institution for both strategic and operational purposes to leverage opportunities to promote Brock and work-integrated learning both internally and externally.
  • ensured effectiveness and efficiency in the delivery of CCEE programs and services, monitoring budgets and providing oversight and recommendations to the Director
  • managed relationships with 3rd party vendors and negotiate contracts as required, in alignment with the university's procurement policies and procedures.
  • worked cross-functionally with various institutional partners to ensure the adoption and usage of complex technical systems and resources are used (CareerZone, SER)
  • experienced in data reporting, planning, and financial management for Student & Partner Engagement, including marketing, branding, and revenue-generating events.

Manager, Recruitment Services

Brock University
St. Catharines, ON
05.2008 - Current
  • Effectively led, managed and strategically planned the Recruitment Services portfolio, including: Performance Management of full-time, contract and student staff; School Visits; Campus Visit Program; Large-scale Events; Smart Start for domestic and College Transfer populations
  • Hired, trained, performance managed 4 full-time staff; 6 contract staff; 50+ student staff; and 1,000 faculty and staff volunteers annually a recruitment events
  • Conducted Market Research to increase student engagement
  • Managed and initiated new market development, including College Transfer; Transfer Students; New Canadians; Community Engagement
  • Operationalized practices to maximize return on applicant retention and conversion strategies, resulting in improved applicant engagement throughout the recruitment cycle
  • Developed and maintained strong relationships with Brock Faculty and Staff, working collaboratively for more than 15 years with departments and services across the university
  • Managed implementation of the department's first Customer Relationship Management Tool (EZ Recruit), resulting in improved management and tracking of prospects
  • Negotiated contracts, purchasing with external vendors; large-volume swag purchasing (budget value totalling $125,000+)
  • Engaged parents, key influencers (teachers, guidance counsellors, industry professionals)
  • Identified gaps in service/new opportunities to capitalize on strengths that differentiate Brock University from the competition; recommended and implemented solutions

Manager, Talent Development & Student Engagement

Brock University
St. Catharines, ON
09.2019 - 09.2022
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • developed a Co-op student success strategy in collaboration with CCEE leadership team, Faculties and on campus units,
  • Managed a robust team of Talent Coaches, Talent Development Specialists, Outreach Coordinator, and Student Career Assistants and efficient and effective teamwork and consistency of process and services delivery in all areas of Co-op student interaction to ensure greater retention of students in all programs, increased students’ satisfaction of their co-op experience and office service.
  • Collaborated with the Talent Partnerships Team, various units within CCEE, Academic Programs, and Faculty to achieve co-op employment targets and goals by ensuring that Co-op students are prepared for rigorous job search competition, workplace expectations and are actively motivated and engaged in their co-op job search process.
  • Managed the appeal process, balancing university policies and procedures with compassion and kindness, with a focus on student growth, development and retention.

Senior Employer Development Manager

Brock University
St. Catharines, ON
01.2017 - 08.2019
  • managed and provided strategic direction to the Arts and Science portfolio to develop and secure new employers through identifying emerging employment trends and sectors, converting job Leads into discipline specific, relevant, and valuable jobs by developing,nurturing, managing, and serving a large network of employment contacts;
  • Met and exceed targets that are in alignment with strategic goals set by the department through monitoring employer, student and faculty satisfaction, identifying any service gaps and making adjustments to improve process, results and satisfaction.
  • Ensure that the needs of employers and students were met by managing and fostering relationships through regular contact and follow up and conducting on-site visits;
    • managed Career Consultant to develop, review, and enhance the delivery of innovative career development support;
    • Managed, monitored, and adjusted plans to ensure student engagement at all stages of the
    process from job search preparation through to on-the-job follow-up;
  • Assisted the Associate Director, Co-op to develop and implement short and long-term goals and objectives to grow co-op programs and refine service levels.

Education

Master of Education - Administration and Leadership in Education

Brock University
01.2010

Bachelor of Arts - Psychology and Politics

Brock University

Skills

  • Accomplished Leader, with values-driven and compassionate, relationship-based approach, valuing the unique perspectives of diverse teams
  • Strong commitment to professional and personal integrity
  • Positive and upbeat problem-solver, who thrives in a dynamic environment
  • Coaches, develops and motivates teams to achieve results in alignment with organizational and unit goals and objectives
  • Relationship-builiding, teamwork and collaboration are at the heart of my approach to work
  • Strategic planning and sound financial management
  • Strong communicator, with polished presentation skills

Certification

  • Professional Management Program Certificate
  • Mental Health for Managers
  • Ontario Tourism Education Corporation (OTEC) Service Excellence Training
  • OTEC Designated Trainer - Service Excellence Series
  • Crucial Conversations Training
  • Certified Career Development Practioner (CCDP)
  • Mental Health First Aid
  • Intercultural Fluency
  • Leading Across Generations

Affiliations

  • lover of travel
  • avid fitness enthusiast - pilates, yoga, weight training
  • people - building relationships old and new is important to me

Timeline

Manager, Student & Partner Engagement

Brock U
09.2023 - Current

Manager, Talent Development & Student Engagement

Brock University
09.2019 - 09.2022

Senior Employer Development Manager

Brock University
01.2017 - 08.2019

Manager, Recruitment Services

Brock University
05.2008 - Current

Master of Education - Administration and Leadership in Education

Brock University

Bachelor of Arts - Psychology and Politics

Brock University

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MELISSA BEAMER