Rick Batten
Mitchell,ON
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Owner
Battens Best
Mitchell, Ontario
05.2019 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with CFIA regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Developed strategic plans to increase profitability and efficiency.
- Developed personalized nutrition plans for livestock, enhancing health outcomes through tailored dietary recommendations and ongoing support.
- Conducted comprehensive assessments and evaluations, ensuring adherence to dietary guidelines.
Regional Director of Sales and Operations
The Best PreMix
Stratford, Ontario
01.2008 - 05.2019
- Operated heavy machinery and tools, ensuring efficient mixing and preparation of concrete products for construction projects.
- Maintained a clean and organized work area, adhering to safety protocols to minimize hazards and promote efficiency.
- Assisted in loading and unloading materials, contributing to the timely completion of daily production schedules.
- Followed quality control procedures, identifying and reporting any discrepancies in materials or processes to enhance product consistency.
- Trained new staff on safe operating procedures and equipment handling, fostering a culture of safety and teamwork.
- Implemented process improvements for material mixing, which reduced waste and enhanced overall operational efficiency.
- Conducted routine equipment checks to ensure optimal performance, minimizing downtime and supporting continuous production activities.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Oversaw inventory management systems, optimizing stock levels and minimizing waste through effective forecasting.
- Resolved customer complaints in a timely manner.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Prepared and reviewed documents for potential and existing clients.
- Ensured compliance with CFIA regulations.
Warehouse Worker
Canadian Tire
Stratford, Ontario
01.2006 - 01.2008
- Operated material handling equipment to efficiently transport products, ensuring timely order fulfillment and inventory accuracy.
- Followed established procedures to optimize warehouse organization and space utilization.
- Loaded and unloaded shipments, ensuring safe handling of merchandise to minimize damage and loss.
- Implemented safety protocols during material handling, resulting in a safer work environment and reduced incident rates.
- Developed and maintained organized storage systems, improving accessibility and reducing retrieval times for frequently used items.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks, skyjacks and forklifts to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Trained new employees on warehouse procedures and equipment operation, fostering a knowledgeable and efficient team.
Education
Accounting
Island Office Trends
Victoria , BC 09.1997 - 06.1998
Office Administration
Island Office Trends
Victoria , BC 09.1996 - 06.1997
Skills
- Client relationship management
- Staff training and development
- Regulatory compliance
- Budgeting and financial management
- Nutritional assessments
- Quality control procedures
- Heavy machinery operation
Timeline
Owner
Battens Best
05.2019 - Current
Regional Director of Sales and Operations
The Best PreMix
01.2008 - 05.2019
Warehouse Worker
Canadian Tire
01.2006 - 01.2008
Accounting
Island Office Trends
09.1997 - 06.1998
Office Administration
Island Office Trends
09.1996 - 06.1997