Melissa Barragan
Huntington Park
Summary
A driven Medical assistant prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
7
7
years of professional experience
Work History
Medical Assistant II
Planned Parenthood Los Angeles
10.2022 - Current
- Supported clinical staff by preparing examination rooms and ensuring necessary supplies were available.
- Collaborated with healthcare providers to streamline patient flow and enhance service delivery.
- Documented patient interactions and clinical findings in electronic health records promptly.
- Maintained cleanliness and organization of workspaces to adhere to health standards.
- Trained new staff on office procedures and patient management protocols.
- Updated patient charts with relevant information and ensured completeness for physician review.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Assistant
FPA Women’s Health
05.2022 - 10.2022
- Facilitated appointment scheduling and coordinated follow-up visits for patients.
- Conducted vital signs monitoring, including blood pressure and temperature assessments.
- Managed patient records by ensuring accuracy and confidentiality of information.
- Communicated with insurance companies to verify coverage and process claims.
- Educated patients on post-treatment care and medication instructions to enhance recovery.
- Obtained client medical history, medication information, symptoms, and allergies.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Sales Associate
Victoria Secret
11.2018 - 06.2022
- Assisted customers in selecting products that matched their preferences and needs.
- Educated customers on product features, benefits, and proper usage to enhance satisfaction.
- Collaborated with team members to achieve sales goals and improve customer service.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS terminals and cash drawer balancing.
Education
Medical Assistant
UEI College
Huntington Park, CA03-2022
High School Diploma -
South Gate Senior High School
South Gate, CA06-2017
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Patient-focused care
- Procedure assistance
- Laboratory specimen collection
- Professionalism and ethics
- Patient flow management
- Sterilization techniques
- Fluent in Spanish
- Compassionate
- Phlebotomy techniques
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant II
Planned Parenthood Los Angeles
10.2022 - Current
Medical Assistant
FPA Women’s Health
05.2022 - 10.2022
Sales Associate
Victoria Secret
11.2018 - 06.2022
Medical Assistant
UEI College
High School Diploma -
South Gate Senior High School