Melissa Balboa
Fresno
Summary
Highly-motivated person with desire to take on new challenges. Strong work ethic, adaptability, great in fast paced environments. I’m an outgoing person that loves trying new things!
Overview
3
3
years of professional experience
Work History
Shift Lead
Taco Bell
Fresno
07.2023 - Current
- Supervised team members to ensure quality service during peak hours.
- Trained new employees on restaurant procedures.
- Monitored food safety and cleanliness standards consistently.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Coordinated team activities to optimize workflow and meet service goals.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Supported team members by providing guidance on their assignments.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
Education
Crescent View West
Fresno, CaliforniaSkills
- Food safety
- Employee training
- Team supervision
- Team leadership
- Team motivation
- Conflict management
- Attention to detail
Timeline
Shift Lead
Taco Bell
07.2023 - Current
Crescent View West