MELISSA AMIOUNI
Windsor
Summary
Provided front desk and esthetic services support for over 7 years, earning consistent praise for professionalism, attention to detail, and customer care.
Overview
9
9
years of professional experience
Work History
Beauty Advisor
Shoppers Drug Mart
10.2021 - 05.2024
- Provided personalized beauty consultations, enhancing customer experience and product satisfaction.
- Educated clients on product usage, resulting in informed purchasing decisions.
- Developed promotional displays, increasing visibility of featured products and driving sales initiatives.
Medical Footcare Esthetician
Solely Foot Care Inc
09.2021 - 09.2023
- Provide personalized manicures and pedicures based on client preferences and health needs.
- Maintain strict cleanliness and sterilization protocols to minimize infection risks.
- Manage client appointments and deliver outstanding service, contributing to high client retention.
Beauty Advisor
Ambassador Duty Free
01.2018 - 02.2020
- Provided product consultations based on client needs and budgets.
- Handled stock orders and followed up with clients to ensure satisfaction.
- Maintained organized displays and up-to-date inventory.
Esthetician
Pure Day Spa
01.2017 - 01.2018
- Delivered facial, waxing, and nail care services in a busy day spa environment.
- Managed incoming calls and appointment scheduling through a multi-line phone system.
- Operated POS systems and ensured a smooth checkout experience for clients.
Sales Consultant
Sephora
01.2015 - 01.2018
- Exceeded sales targets through product education and personalized recommendations.
- Educated clients on skincare regimens and makeup application techniques.
- Conducted stock replenishment and maintained visually appealing product displays.
Education
Esthetician Diploma -
St. Clair College
Journalism Diploma -
St. Clair College
Ontario Secondary School Diploma -
Catholic Central High School
Skills
- Retail Sales & Upselling
- Appointment Scheduling
- Product Recommendations
- Strong Communication Skills
- Medical Foot Care & Esthetics
- Inventory & Supply Management
- Client Consultation & Care
- Sterilization & Infection Control
Timeline
Beauty Advisor
Shoppers Drug Mart
10.2021 - 05.2024
Medical Footcare Esthetician
Solely Foot Care Inc
09.2021 - 09.2023
Beauty Advisor
Ambassador Duty Free
01.2018 - 02.2020
Esthetician
Pure Day Spa
01.2017 - 01.2018
Sales Consultant
Sephora
01.2015 - 01.2018
Journalism Diploma -
St. Clair College
Ontario Secondary School Diploma -
Catholic Central High School
Esthetician Diploma -
St. Clair College
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