MELISSA Amaro
Long Beach
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong communicator committed to delivering high-quality customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Seasonal Associate
Alo Yoga
Torrance, CA
11.2025 - Current
- Delivered elevated, personalized guest experiences through thoughtful product recommendations aligned with individual lifestyle and wellness needs.
- Built strong client relationships through consistent, mindful service, fostering brand loyalty and repeat business.
- Consistently achieved monthly sales goals by leveraging in-depth product knowledge, fit expertise, and effective clienteling strategies.
- Maintained visually compelling sales floor standards by organizing racks and displays to enhance brand storytelling and promote key merchandise.
- Supported inventory accuracy through timely replenishment, merchandising preparation, and system-based stock checks across locations.
- Assisted guests with product selection, sizing, fabric performance, accessories, and garment care to ensure confident purchasing decisions.
- Processed cash and POS transactions, returns, exchanges, and refunds accurately while adhering to company policies and procedures.
- Collaborated with team members to optimize store layout and flow, enhancing the overall guest journey and in-store experience.
Associate
In N Out Burgers
Long Beach, CA
07.2021 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Lift and carry, push and pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend and descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication skills
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and/or preparing food
CREW MEMBER
RAISING CANES
06.2020 - 07.2021
- Lift and carry, push and pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend and descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication skills
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and/or preparing food
VP OF MARKETING
LB SKATE
Long Beach, CA
04.2019 - 04.2019
- Four peers including myself collaborated to drive new marketing strategies to a skateboard company.
- Introduced new these strategies, which included; showcasing how to enhance the company's customer service.
- We proposed the new strategies to the company and judges at an annual fast pitch competition.
- Me and my three peers were awarded for winning the top best new marketing strategies.
- Increased brand awareness by developing and executing comprehensive marketing campaigns.
Education
High School Diploma -
Polytechnic High School
Long Beach, CA06.2021
Associate of Science - Chemical Engineering
Long Beach City College
Long Beach, CA12-2025
Bachelor of Science - Chemical Engineering
California State University, Long Beach
Long Beach, CA12-2027
Skills
- Bilingual in Spanish
- Specialized computer software: Photoshop, iMovie, PowerPoint, and Excel
- Customer service
- Time management
Certification
Food Handlers Certified
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Associate
Alo Yoga
11.2025 - Current
Associate
In N Out Burgers
07.2021 - Current
CREW MEMBER
RAISING CANES
06.2020 - 07.2021
VP OF MARKETING
LB SKATE
04.2019 - 04.2019
High School Diploma -
Polytechnic High School
Associate of Science - Chemical Engineering
Long Beach City College
Bachelor of Science - Chemical Engineering
California State University, Long Beach
Physical fitness
- Played competitive soccer all four years of High school. As well as one year at Long Beach City college.
- Recreational tennis
- Running
- Weight training