Melissa Altona
Grande Prairie,AB
Summary
Motivated and dependable professional seeking full-time employment with a reputable company. Known for a strong work ethic, adaptability, and commitment to delivering quality results. Dedicated to contributing positively to team success and organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
RV Detailer
O'Connor RV Centre
02.2024 - 07.2025
- Improved the overall appearance of RVs through meticulous attention to detail in cleaning tasks.
- Supported a positive company image by maintaining a clean, organized, and professional work area.
- Collaborated effectively with fellow team members to complete large-scale or complex detailing projects on time.
Cleaner/Team Leader
Honest Cleaning
08.2023 - 02.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided training and assistance to other staff members with time sensitive tasks and difficult areas.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Traffic Control Person
Alliance Traffic Group/Surerus Murphy Joint Venture
07.2022 - 05.2023
- Hands-on experience in flagging, directing and controlling traffic through designated work zone
- Setting up and tearing down equipment.
- Experience with AFADs
- Pipeline experience
Service Advisor
Walt's Automotive
05.2021 - 07.2022
- Ensure all customers are greeted promptly and in a professional manner
- Provide a complete and accurate written cost estimate for labor and parts to each customer
- Completed well written work orders, easily understood by customers
- Scheduled appointments for customers
- Picked up and delivered parts in a timely fashion
Receptionist/Administration/HR
IPAC Services Corporation
11.2018 - 03.2020
- Worked in a professional and respectful manner to handle all client, vendor and public guest requirements.
- Provided direct assistance on reporting, communications and specialized projects.
- Responded to the questions and concerns of new hires.
- Developed and maintained documentation for new hires, training materials and benefits.
- Answered and directed incoming calls using multi-line telephone system.
- Managed and controlled office supply inventory for timely ordering and requisition of depleted stock.
Server/Bartender
Boston Pizza
01.2017 - 11.2018
- Maintained tidiness and organization throughout the bar area.
- Adhered to state and federal alcohol regulations by thoroughly checking identification prior to serving.
- Assessed patrons' needs in an effort to always provide proactive service.
- Maintained detailed records of what customers wanted and ordered, helping to increase profits when those customers returned at later date.
- Performed with professionalism and a focus on quality at all times.
Housekeeper
Holiday Inn Express
02.2016 - 01.2017
- Provided detailed and timely cleaning services while working in a fast-paced environment with multiple interruptions.
Vet Assistant/Receptionist
Rivers Animal Hospital
09.2011 - 01.2016
- Took pet owner phone calls and answered questions to the best of ability while also taking messages for the staff veterinarians.
- Processed client payments, sent invoices and placed appointment reminder calls.
- Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
- Assisted veterinarians in examining animals.
- Monitored animals recovering from surgery and notified veterinarian of any changes.
- Supported veterinarians in disease management and mitigation procedures.
Education
High School Diploma -
Regent Christian Online Academy
Victoria, BC01.2013
Skills
- Ability to take on and manage given tasks
- Public relation skills
- Teamwork
- Independence
- Ability to work under pressure
- Willingness to learn
- Safety Awareness
- Punctuality
- Organization
- Microsoft Office
- Human Resources
- Receptionist
- Server
- Automotive service advisor
- Traffic control
- Class 5 driver's license
Certification
- CSTS
- First Aid - Pending (Course booked)
- H2S - Pending (Course booked)
Personal Information
- Availability: Full-time, Anywhere
- References available upon request
Timeline
RV Detailer
O'Connor RV Centre
02.2024 - 07.2025
Cleaner/Team Leader
Honest Cleaning
08.2023 - 02.2024
Traffic Control Person
Alliance Traffic Group/Surerus Murphy Joint Venture
07.2022 - 05.2023
Service Advisor
Walt's Automotive
05.2021 - 07.2022
Receptionist/Administration/HR
IPAC Services Corporation
11.2018 - 03.2020
Server/Bartender
Boston Pizza
01.2017 - 11.2018
Housekeeper
Holiday Inn Express
02.2016 - 01.2017
Vet Assistant/Receptionist
Rivers Animal Hospital
09.2011 - 01.2016
High School Diploma -
Regent Christian Online Academy
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