Summary
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Melissa Allain

Alexandria,ON

Summary

Seasoned retail management professional with demonstrated history of success in boosting team productivity and operational efficiency. Manage and encourage staff to achieve continuous improvements and maximize customer service standards. Proven leader with analytical approach to tackling day-to-day and complex challenges.

Work History

Casual Team Member

The Creek Bistro Pub & Market
06.2023 - 10.2023
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Assisted with inventory management for optimal stock levels and reduced waste.
  • Improved team efficiency by assisting with scheduling and task delegation.
  • Provided excellent customer service, resulting in increased repeat business.
  • Handled cash transactions accurately, ensuring proper accounting of daily sales.
  • Contributed to sales growth through upselling and suggestive selling techniques.
  • Collaborated with team members to maintain a clean, organized store environment.
  • Trained new team members on company policies, procedures, and best practices.
  • Resolved customer complaints promptly, maintaining high levels of client satisfaction.
  • Assisted in merchandising displays to attract customers and promote sales.
  • Maintained safe food handling practices, ensuring compliance with health regulations.
  • Prepared food items according to recipes and presentation standards consistently.
  • Conducted regular equipment maintenance checks for optimal performance and safety.
  • Participated in team meetings for continuous improvement and employee engagement initiatives.
  • Worked closely with supervisors to meet daily targets without compromising service quality.
  • Developed strong relationships with coworkers, fostering a positive work environment that enhanced productivity.

Volunteer

Eastern Ontario Shooting Club
06.2023 - 06.2023
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
  • Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

Automotive Repair - Automotive Service Technician

Algonquin College
Ottawa, ON

Horticulture Diploma - Horticulture

University of Guelph
Guelph, ON
05.2026

Skills

  • Delegation and Supervision
  • Brand Representation
  • Customer Satisfaction
  • Staff Training and Development
  • Multitasking capabilities
  • Sales expertise
  • Product knowledge
  • Team leadership

Languages

English
Native or Bilingual
French
Elementary

Additional Information

PAL (Non- Restricted)- February 2018

Hunter's Safety Course - March 2018

Stop The Bleed (First Aid) - January 2023

Smart Served - June 2023 (Renewed)

Timeline

Casual Team Member

The Creek Bistro Pub & Market
06.2023 - 10.2023

Volunteer

Eastern Ontario Shooting Club
06.2023 - 06.2023

Automotive Repair - Automotive Service Technician

Algonquin College

Horticulture Diploma - Horticulture

University of Guelph
Melissa Allain