Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Alford

San Bernardino

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced with creating and managing after-school educational activities that engage and inspire. Utilizes strong planning and organizational skills to develop programs that meet diverse student needs. Knowledge of fostering positive student interactions and maintaining safe, supportive environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

After-School Program Leader

Think Together, Inc
10.2024 - Current
  • Created fun, age-appropriate activities for school-age children.
  • Monitored student safety while conducting indoor or outdoor activities.
  • Assisted students with homework completion, providing individualized support and guidance as needed.
  • Managed behavioral issues and used positive behavior strategies for groups of up to 40 students.
  • Evaluated program effectiveness through regular assessments, adjusting content and approach based on feedback from students, parents, and staff.

Associate

In N Out
05.2022 - 10.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Helped with training on boarding associates and lower levels below me


Education

No Degree - Elementary Education

Chaffey College
Rancho Cucamonga, CA
05-2027

High School Diploma -

Rancho Cucamonga High School
Rancho Cucamonga, CA
05-2023

Skills

  • Behavior management
  • Curriculum development
  • Communication Skills
  • Multitasking
  • Problem Solving
  • Conflict resolution
  • Decision-making
  • Microsoft Work
  • Relationship building and networking
  • Relationship building

Certification

CPR

Timeline

After-School Program Leader

Think Together, Inc
10.2024 - Current

Associate

In N Out
05.2022 - 10.2024

No Degree - Elementary Education

Chaffey College

High School Diploma -

Rancho Cucamonga High School
Melissa Alford