Melissa Alexander
Union Bay,BC
Summary
I have a Bachelor of Fine Arts in History in Art from the University of Victoria, B.C. and a sincere passion for all things related to Art and Artistic Culture! As an entrepreneur, I am a creative "people person" who is skilled at multi-tasking and is well organized and efficient. Many years of experience in hospitality and customer service have taught me professionalism and given me an aptitude for clear and positive communication. I am a self-motivated team player who also enjoys working alone to reach the best results possible.
Overview
17
17
years of professional experience
Work History
Spa Practitioner
Oh Spa- Old House Hotel
10.2023 - Current
- listen attentively to each client's individual needs and requests, whereby creating a safe and welcoming environment and providing a relaxing and therapeutic massage.
- build a relationship with client to establish future patronage and follow professional protocols set by Oh Spa.
Bliss Bodyworks
Sole Proprietorship
09.2006 - 09.2020
- Created a home- based massage studio and business and developed long term relationships with clients, keeping records of individual sessions.
- Facilitated body and breath awareness within a safe and compassionate environment.
- Attended to the client's specific and individual needs.
The Nest and Loft Guesthouses
Sole Proprietorship
10.2014 - 09.2019
- Designed and renovated a highly successful vacation rental in Victoria, B.C.
- Advertised and promoted through Airbnb and VRBO.
- Maintained a 5-Star Superhost status for over 5 consecutive years with AirBnB.
- Hosted visiting actors for the Belfry Theatre.
- Acted as a host, liaison and concierge with the aim of providing hospitality, excellent service and the best overall experience to guests, as possible.
Education
7 Week Andean Mesa Program. Current Online Study. -
TreeStar Health
Nelson, BCBachelor of Arts - Fine Arts: History in Art
University of Victoria
Victoria, BC06.2019
6 Month Certificate Program - Massage And Healing Arts
Kootenay School of Rebalancing
Nelson, BC04.1995
Skills
- Active listening and customer engagement
- Emotional intelligence and critical and creative thinking
- ability to engage enthusiastically in meaningful discussions regarding art and artistic production
- ability to answer questions regarding artistic culture
- Relationship building and interpersonal skills
- Effective communication; both verbal and written
- Multi-Tasking and organizational skills
- Time management
- Provide customer service excellence
Workshops and Courses
-Indigenous Awareness/ Allyship Practice Workshop with Pulxaneeks.
Victoria, B.C.
-Non-Violent Communication Workshop- based on the work of Marshall Rosenberg.
Victoria, B.C.
References
Available upon request.
Timeline
Spa Practitioner
Oh Spa- Old House Hotel
10.2023 - Current
The Nest and Loft Guesthouses
Sole Proprietorship
10.2014 - 09.2019
Bliss Bodyworks
Sole Proprietorship
09.2006 - 09.2020
7 Week Andean Mesa Program. Current Online Study. -
TreeStar Health
Bachelor of Arts - Fine Arts: History in Art
University of Victoria
6 Month Certificate Program - Massage And Healing Arts
Kootenay School of Rebalancing
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