Melissa Adamson
Kingston,ON
Summary
Dedicated Student committed to learning, developing skills in customer service and team contribution. Self-directed and energetic with performance in both autonomous or collaborative environments working independently and collaborating with others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Gare De L'est
01.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Hostess, Server Assistant
Stock T.C
11.2021 - 09.2022
- Greeted customers upon arrival and provided a friendly presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Receptionist
Studio Lagree
09.2021 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor of Science - Life Sciences
Queen's University
Kingston, ON05.2026
High School Diploma -
Loretto Abbey Catholic Secondary School
Toronto, ON06.2022
Skills
- Daily Specials Memorization
- Guest Engagement
- Scheduling
- Guest Relations
- Administrative Support
- High-Volume Dining
- Analytical Thinking
- Product Knowledge
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Certification
Smart Serve
Customer Service
Ontario Human Rights Act
Timeline
Server
Gare De L'est
01.2022 - 08.2023
Hostess, Server Assistant
Stock T.C
11.2021 - 09.2022
Receptionist
Studio Lagree
09.2021 - 08.2022
Bachelor of Science - Life Sciences
Queen's University
High School Diploma -
Loretto Abbey Catholic Secondary School
Smart Serve
Customer Service
Ontario Human Rights Act
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