Melissa Adam
Anaheim
Summary
Results driven Corporate Recruiter with expertise in HRIS and ATS management. Specialize in talent acquisition strategies, candidate sourcing techniques, and interview process optimization. Excel in communication, negotiation, and relationship-building, ensuring alignment of recruitment practices with organizational goals. Improved Time-to-Fill through strategic recruitment initiatives. Skilled in candidate engagement, team mentoring, and leadership collaboration, driving workforce growth and diversity hiring. Thrive in fast-paced environments by leveraging analytical skills to solve complex staffing challenges.
Overview
14
14
years of professional experience
Work History
In – House Corporate Recruiter
Ultra Mobile/Mint Mobile
Costa Mesa
07.2021 - Current
- Oversaw comprehensive recruitment processes for diverse roles across Marketing, Finance/Accounting, Wholesale Operations, Supply Chain, Care, Sales, and HR departments. Entry-level, mid-level, and executive-level roles.
- Mentored junior talent acquisition staff on best practices for managing open positions at entry-level.
- Acted as subject matter expert for Greenhouse ATS, conducting user training sessions.
- Executed compensation analyses for all corporate positions, producing actionable market insights and pay structures.
- Delivered weekly recruitment metrics to Senior Leadership, achieving a reduction in Time to Fill from 75+ days to 30 days within three months.
- Partnered with leadership teams on business needs, driving recruitment strategy that scaled workforce from 150 to over 600 employees in under four years. Helped position the company to be a billion-dollar challenger to be acquired by T-Mobile.
- Implemented innovative recruiting strategies aimed at improving candidate experience and retention rates.
- Established first-ever internship program, successfully onboarding over 70 interns from 2020-2024 with a high conversion rate into full-time roles.
In- House Corporate Recruiter
FirstService Residential
Irvine
06.2019 - 07.2021
- Executed full life-cycle corporate recruiting for 200 offices in California, managing nearly 2,000 staff.
- Utilized comprehensive recruitment strategies to hire over 30 diverse positions weekly across regions.
- Filled more than 600 positions annually, from entry-level to executive roles.
- Collaborated with hiring managers to develop effective strategies for attracting top talent.
- Reduced average Time-to-Fill from 50 days to under 20 days within one year.
- Maintained an average Time-to-Fill of 13-15 days from 2019 to 2020, highest on Talent Acquisition team.
- Streamlined recruitment processes by integrating advanced ATS systems.
- Led projects to enhance mobile application interface and modernize referral programs, including training initiatives.
Human Resources Manager/Recruitment Captain
Target Corporation
Southern CA (Multi- Cities)
06.2011 - 11.2018
- Oversaw HR function for 200-employee store, managing seven managers and 12 supervisors.
- Executed recruitment strategies, achieving 180% of hiring goals for seasonal staff.
- Developed training programs, successfully onboarding over 100 seasonal team members.
- Served as District HR Captain for 10 locations, supporting 2,500 staff members.
- Monitored employee and guest claims, ensuring compliance with performance and workers compensation regulations.
- Formulated hiring policies, including succession planning and promotion paths.
- Provided HR Managers with support and solutions to enhance operational effectiveness.
- Mentored HR leadership peers to foster career development and growth.
District Recruiting Captain/Operations & HR Manager
Target Corporation
Southern CA (Multi- Cities)
10.2016 - 06.2017
- Managed day-to-day operations for high-volume retail locations generating over $57MM in sales.
- Developed and implemented HR policies aligned with corporate goals.
- Accountable for business development, strategic planning, P&L, revenue growth, and inventory management.
- Supervised hiring, training, scheduling, and coaching of 200 team members across multiple stores.
- Served as District Recruiting Captain for nine stores, overseeing recruitment of 2,500 staff members.
- Recruited and mentored Executive Interns and Team Leaders for a network of 57 stores.
- Enhanced operational processes focusing on staffing and customer engagement across various stores.
- Oversaw financial forecasts, payroll scheduling, and budget control to ensure profitability.
- Collaborated with leadership teams and vendors to achieve operational excellence.
District Recruiting Captain /Salesfloor and Guest Experience Manager
Target Corporation
Southern CA (Multi- Cities)
06.2011 - 02.2017
- District Recruiting Captain for nine stores. Hired executives, supervisors, and interns for Target stores.
- Led district-style team for nine stores, and conducted training workshops on new merchandising processes.
- Executive Team Lead Trainer for the District. Trained interns and new-in-role managers for the district.
- Led target recruitment teams for campus recruiting for nine stores within the district.
- Managed the Apparel and Accessories department for a $63 million store. Responsible for managing 25% of store sales, which consisted of nine supervisors and 60 team members.
- Improved guest satisfaction and retention from 72% to 87% within three months, from performance tracking.
- Led visual merchandising storewide and district. Planned and organized frequent, large, storewide launch events.
- Strategically drove customer acquisition and engagement. Increased guest service for the store from 65% to 97%.
Education
Bachelor of Arts Degree - Business Administration, Concentration: Management
California State University, Fullerton
Fullerton, CASkills
- HRIS and ATS management
- Greenhouse, LinkedIn Recruiter, Indeed
- Workday and ADP expertise
- Recruitment strategy development
- Candidate sourcing and engagement
- Compensation analysis and metrics
- Diversity hiring initiatives
- Technical recruiting proficiency
- Team mentoring and training
- Collaboration with leadership teams
- Social media recruitment strategies
- Zoom and Microsoft Teams proficiency
- Slack and Confluence usage
- Job posting optimization
- Recruitment analytics
- Recruitment process improvement
- Tech industry specialist
- Employment law knowledge
- Compensation packages
Technical Experience
Knowledge of HRIS systems, ATS / Applicant Tracking Systems (Workday, ADP, JazzHR, Greenhouse), Salary.com Comp Analyst, LinkedIn Recruiter sourcing, Indeed, Zip Recruiter, Handshake, OrgChart Now, Cornerstone, MS Office, Google Suites, Confluence, Jira, Salary.com, Zoom, Microsoft teams, and Slack.
References
References available upon request.
Timeline
In – House Corporate Recruiter
Ultra Mobile/Mint Mobile
07.2021 - Current
In- House Corporate Recruiter
FirstService Residential
06.2019 - 07.2021
District Recruiting Captain/Operations & HR Manager
Target Corporation
10.2016 - 06.2017
Human Resources Manager/Recruitment Captain
Target Corporation
06.2011 - 11.2018
District Recruiting Captain /Salesfloor and Guest Experience Manager
Target Corporation
06.2011 - 02.2017
Bachelor of Arts Degree - Business Administration, Concentration: Management
California State University, Fullerton