Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melisa Seabrook

Woodstock,ON

Summary

Organized and dependable with excellent customer service experience. Successful at managing multiple priorities with a positive attitude. Works well independently or as a team with strong organizational skills. Always willing to learn. Valid G license, clean driving abstract with reliable transportation.

Overview

18
18
years of professional experience

Work History

Key Holder/Sales Associate

Reitmans
11.2017 - 01.2024
  • Positions I've fulfilled at Reitmans are Assistant Manager, Team Lead, Key holder and Sales associate
  • Used postal software for E-comm orders to accept, process, fulfill, package and label shipments.
  • Microsoft 365 experience
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.

Independent Consultant

Scentsy
02.2016 - 02.2022
  • Independent sales.
  • Excellent customer service.
  • Excellent multi tasking ability
  • Cash, check and credit card handling and processing.
  • Order, receive, sort, quality check, label and package product.
  • Delivery.
  • Provided training to recruits.
  • Provided fundraisers.

Home Daycare Provider

Melisa's Child Care
09.2005 - 09.2015
  • Enhanced children''s cognitive development by implementing age-appropriate educational activities and playtime.
  • Ensured a safe and nurturing environment for children, conducting regular safety checks and maintaining cleanliness.
  • Developed strong relationships with parents through open communication, addressing concerns, and providing updates on their child''s progress.
  • Administered nutritious meals and snacks to promote healthy eating habits in children.
  • Improved overall well-being of children by incorporating physical activity into daily routines.
  • Organized engaging arts and crafts projects to foster creativity and fine motor skills among the children.

Education

High School Diploma -

College Avenue Secondary School
Woodstock, ON
06.1999

Skills

  • Customer Service Management
  • Staff Oversight
  • Loss Prevention Strategies
  • Training and Mentoring
  • Task Delegation
  • Alarm Systems
  • Product Ordering
  • Retail Operations
  • Workplace Safety
  • Sales Proficiency
  • Multitasking and Prioritizing
  • Computer literacy
  • Problem-solving abilities
  • Salesforce Software
  • Cash Handling and Reconciliation
  • Sales Leadership
  • Product knowledge
  • Visual merchandising
  • Organizational skills
  • Shipping and receiving

Languages

English

Timeline

Key Holder/Sales Associate

Reitmans
11.2017 - 01.2024

Independent Consultant

Scentsy
02.2016 - 02.2022

Home Daycare Provider

Melisa's Child Care
09.2005 - 09.2015

High School Diploma -

College Avenue Secondary School

Similar Profiles

CREATE PROFILE
Melisa Seabrook