Melisa Ortiz
personal support worker
Essex,ON
Summary
Personal Support Worker position to utilize current and past skills, as well as experience in Dementia and Alzheimer's to continue to learn and provide a compassionate and professional environment. Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Hotel-Dieu Grace Health Care
03.2022 - 06.2024
- Working under supervision of Registered Healthcare Professional such as Registered Nurse (RN) or Registered Practical Nurse (RPN)
- Help RPN and RN with vital or Accu-Chek and if Nurse delegate scope of PSW
- Chart ADL day
- Able to assist in Palliative care.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
Personal Support Worker
Chartwell Royal Oak Term Care
07.2021 - 03.2022
- Assisted residence with morning care and night
- Assisting with ambulation, positioning, and transferring using mechanical lifts such as Hoyer lift
- Assisted with baths and showers, assisted residence with feeding them
- Computer or paper documentation of Activities of Daily Living (ADL's) and other findings
- Report and document anything that needed like document there ADLS.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
Unregulated Cares Provider
Seasons Retirement Home
08.2019 - 06.2021
- Assisted residence morning and night
- Escort residence to dinner
- Administer medicine to residence on proper timing
- Help on wellbeing of each residence when going through dementia related behaviors
- Assisting or providing total personal care such as toileting, bathing, and perineal care
- Assisted register practical nurse.
- Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
- Enhanced patient care by providing compassionate and attentive assistance with daily living activities.
- Maintained detailed documentation of patient care activities for accurate recordkeeping and seamless continuity of care.
Guest Attendants
Chartwell Retirement Home
09.2018 - 07.2019
- Assisted with light housekeeping
- Assisted resident with care, bath and shower
- Report document anything to do with residence.
- Collaborated with housekeeping staff to maintain cleanliness and orderliness of all guest rooms and common areas.
- Enhanced guest experience by providing personalized service and attending to their specific needs.
Education
Currently - Community Service Worker
Trios College
Windsor, ON08.2025
Certificate - Personal Support Worker
Trios College
Windsor, ON06.2022
High School Diploma -
St.Thomas of Villanova
Lasalle,ON06.2009
Skills
- Learn new tasks quickly
- Dementia Care
- Able to read and write both languages
- Emotional Support
- Speak fluent Spanish and English
- Time Management
- Palliative Care
- Ability to interact with children, youth, adults and elders
- End-of-life care
- Compassion and empathy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- CPR/AED Certification
- Care Approach
- Dementia related behavior
- Personal Support Worker
Timeline
Personal Support Worker
Hotel-Dieu Grace Health Care
03.2022 - 06.2024
Personal Support Worker
Chartwell Royal Oak Term Care
07.2021 - 03.2022
Unregulated Cares Provider
Seasons Retirement Home
08.2019 - 06.2021
Guest Attendants
Chartwell Retirement Home
09.2018 - 07.2019
Currently - Community Service Worker
Trios College
- CPR/AED Certification
- Care Approach
- Dementia related behavior
- Personal Support Worker
Certificate - Personal Support Worker
Trios College
High School Diploma -
St.Thomas of Villanova
Similar Profiles
Bhumi SoniBhumi Soni
Subacute Rehab Physical Therapist at Hotel Dieu Grace HealthcareSubacute Rehab Physical Therapist at Hotel Dieu Grace Healthcare
Princess Ellen Garcia-RagutanaPrincess Ellen Garcia-Ragutana
Dietary Helper at Hotel Dieu Grace HealthcareDietary Helper at Hotel Dieu Grace Healthcare
Daniela BuzzeoDaniela Buzzeo
Certified Rehabilitation Assistant at Hotel Dieu Grace HealthcareCertified Rehabilitation Assistant at Hotel Dieu Grace Healthcare