Summary
Overview
Work History
Education
Skills
Key Achievements
Timeline
Generic

Melisa Marinkovich

Communications Coordinator

Summary

Adaptable and collaborative Communications Coordinator with a background in broadcasting and experience supporting strategic communication initiatives in multi-stakeholder environments. Proven ability to streamline internal communications, coordinate public-facing events, and support cross-departmental collaboration. Eager to contribute to the City of Edmonton's mission by enhancing communication strategies and building strong relationships across all levels of the organization.

Overview

13
13
years of professional experience

Work History

Executive Assistant to Practice Manager

Align Orthodontics
05.2024 - Current
  • Coordinate internal processes and procedures in collaboration with senior leadership to improve efficiency and cross-departmental communication.
  • Serve as liaison between departments, patients, doctors, and stakeholders, ensuring accurate and professional communication.
  • Handle sensitive information with discretion while managing incoming and outgoing correspondence and calls.
  • Established and lead research and reporting needs for cross-functional projects and decision-making initiatives.
  • Provide high-level administrative support, including calendar management, meeting scheduling, and preparation of reports and communications.
  • Proofread and edit executive-level documents, ensuring clarity, accuracy, and adherence to professional & regulatory standards.

Communications & Marketing Coordinator

Align Orthodontics
05.2024 - Current
  • Liaise with senior-level leadership, internal stakeholders, and cross-functional teams to coordinate clear, consistent, and inclusive messaging aligning with organizational goals.
  • Collaborate with cross-functional teams to create and manage content for newsletters, email campaigns, brochures, and internal channels—ensuring clarity, brand alignment, and practice standards.
  • Coordinate updating of web content with a focus on accuracy and patient experience.
  • Oversee the production of promotional and print materials, ensuring alignment with project goals, timelines, and budgets.
  • Plan and execute internal and external communication strategies for initiatives such as staff development days, town halls, and community engagements.
  • Analyze performance metrics and stakeholder feedback to assess communication effectiveness and inform future strategy.
  • Manage end-to-end event execution, including logistics, vendor coordination, budgeting, and communication materials to support attendance and engagement.
  • Organize community-facing events, study clubs, and appreciation initiatives to strengthen relationships with stakeholders and partners.
  • Maintain professional relationships with vendors, internal departments, and external collaborators to ensure smooth project execution.

Patient Service & Treatment Coordinator

Align Orthodontics
02.2019 - 05.2024
  • Liaised between clinical teams, referring professionals, and patients to ensure clear, timely communication and standards of excellence.
  • Drafted and managed patient-facing correspondence including requisitions, follow-up letters, and procedural documents, ensuring accuracy, clarity, and adherence to clinic standards.
  • Represented the clinic as a first point of contact, fostering positive relationships and delivering information with professionalism and sensitivity in high-volume environments.

Managing Partner

Original Joe's
01.2013 - 09.2018
  • Directed business planning, budgeting, staffing, and operational strategies to enhance profitability and long-term growth.
  • Oversaw day-to-day operations, including financial management, compliance, risk mitigation, and customer service quality.
  • Developed and implemented systems to improve team efficiency, employee engagement, and service delivery.
  • Led a diverse team with a focus on inclusion, performance development, and retention.
  • Built strategic relationships with stakeholders, vendors, and community partners to align operational goals with customer expectations and brand standards.
  • Fostered a culture of respect, accountability, and continuous improvement.

Education

Diploma - Radio & Television Broadcasting

Northern Alberta Institute of Technology
Edmonton, AB

Skills

  • Strategic Communication Planning
  • Internal & External Stakeholder Engagement
  • Event Planning & Coordination
  • Performance Metrics & Reporting
  • Cross-Functional Team Collaboration
  • Project & Budget Management

Key Achievements

  • Multi-year recipient of Franworks “Franny Awards” for top performance in sales growth, operational efficiency, and guest experience metrics.
  • Raised over $250,000 for Cystic Fibrosis Canada and local charities by leading high-impact, community-driven fundraising events.

Timeline

Executive Assistant to Practice Manager

Align Orthodontics
05.2024 - Current

Communications & Marketing Coordinator

Align Orthodontics
05.2024 - Current

Patient Service & Treatment Coordinator

Align Orthodontics
02.2019 - 05.2024

Managing Partner

Original Joe's
01.2013 - 09.2018

Diploma - Radio & Television Broadcasting

Northern Alberta Institute of Technology

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Melisa MarinkovichCommunications Coordinator