Melisa Coria
Winnipeg,Manitoba
Overview
14
14
years of professional experience
1
1
Certification
Work History
Accounts Receivable Coordinator
Princess Auto Home Office
06.2021 - Current
- Enters and posts cheques credit card and direct deposit payments accurately to the general ledger
- Prepares and balances bank deposit
- Process all credit applications, contacts credit references
- Maintains customer account information's, keeping addresses, authorized users and purchase order requirements up to date
Server
Rae’s Bistro and Lounge
WINNIPEG, MANITOBA
09.2018 - 02.2022
- Able to explain with accuracy and detail the current chalkboard features
- Responsible for receiving and organization of wine delivery
- Responsible key holder
- Able to properly and accurately do end of day Moneris reports as well as POS system report.
Server Assistant
Princess Auto Blue Truck Grill
07.2020 - 06.2021
- Enters/monitors orders in the point-of-sale system, receives payment and answers billing questions from team members(guests) as required
- Serves food and drinks to Princess Auto guests
- Assists the kitchen with food prep, preparing sandwiches and salads, chopping cutting, plating and garnishing menu items
- Maintains highest level of cleanliness in the and dining areas, including all kitchen equipment, fridges, storage areas, food preparation and dining areas
- Restocks supplies, puts away good and monitors supplies to ensure no waste occurs
- Assisting with stock orders, receiving stock and verifying invoices
- Assists with catering, front desk reception and special events as required
- Strives to uphold a safe working environment.
Sever
The Original Pancake House
09.2016 - 03.2020
- Wide vast knowledge on selective breakfast foods
- Able to stock the necessary products effectively and promptly to ensure everything is in order to provide a successful day of customer service
- Able to cut, prepare selective breakfast items
- Able to maintain a calm and positive attitude in a fast-paced environment while still maintaining a clean workspace
- Multitasker, punctual with positive teamwork skills
- Able to describe menu items with precise detail and meet the required expectations to provide pleasant customer service.
Server
Smittys Restaurant and Lounge
WINNIPEG, MANITOBA
08.2015 - 02.2017
- Able to do inventory of all the liquor and alcohol in the restaurant effectively and properly
- Able to close the lounge at the end of the night safely and correctly as well as set the alarm
- Able to manage handing VLT machines, such as cashing out VLT slips, writing cheques and counting VLT float at the end of the night as part of my closing duties
- Closing duties consist of tasks such as: Taking apart glasswasher effectively, liquor and alcohol counts, VLT count sheets, stocking beer, shutting down patio and lounge
- Responsible key holder
Server
Pony Corral Restaurant & Bar
WINNIPEG, MANITOBA
01.2015 - 08.2015
- Keeping and maintaining a clean and safe work environment for myself and valued team members
- Ability to make quick decisions and solve problems efficiently and effectively
- Able to successfully close the store at the end of the night by making sure everything is clean, stocked and ready for opening
- A wide vast knowledge of wines from various unique countries which include, Greek, Italy, Argentina
Server
Olive Garden Restaurant
WINNIPEG, MANITOBA
01.2014 - 12.2014
- A vast knowledge in a large variety of wines
- Highly motivated with very good interpersonal skills
- Excellent time management with prioritizing skills
- Team member with leadership goals
- Responsible, reliable, punctual, and well organized
Server
Salisbury House of Restaurants
WINNIPEG, MANITOBA
06.2010 - 01.2014
- Providing excellent customer service and an exciting friendly dining atmosphere
- Demonstrating solid knowledge of menu items and specials
- Working in and been part of a team
- Effectively managing customer complaints
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- High-volume dining
- Order Accuracy
- Menu presentation
Keycharacteristicsandskills
Polite, Friendly, Respectful, Reliable, Honest, Presentable, Listen attentively to customers and coworkers. Confidently communicate menu items to satisfy customer wants., Fluent in Spanish and English, therefore, able to communicate with a diverse group of people., Effectively communicate with management to make sure daily tasks are done., Efficiently categorize specific information to plan, prepare, and execute tasks throughout the day., Prepare for next day by cleaning and organizing the dining area and bar., Perform well under pressure able to accurately serve multiple tables during busy hours., Basic understanding of how menu items are prepared and what do they contain. Help customers to avoid foods which can cause allergic reactions and recommend menu items and/ or menu specials which will satisfy the customer's wants., Confidently operate Point-of-Sale systems and wireless debit machines., Accurately process cash, debit, or credit payments.
Referencesavailable
True
Certification
- Serving It Safe Program Certificate, 08/01/10, The Manitoba Tourism Education Council, Winnipeg, Canada
- High School Diploma, 06/01/12, Glenlawn Collegiate, Winnipeg, Canada
Languages
Spanish
Native or Bilingual
Timeline
Accounts Receivable Coordinator
Princess Auto Home Office
06.2021 - Current
Server Assistant
Princess Auto Blue Truck Grill
07.2020 - 06.2021
Server
Rae’s Bistro and Lounge
09.2018 - 02.2022
Sever
The Original Pancake House
09.2016 - 03.2020
Server
Smittys Restaurant and Lounge
08.2015 - 02.2017
Server
Pony Corral Restaurant & Bar
01.2015 - 08.2015
Server
Olive Garden Restaurant
01.2014 - 12.2014
Server
Salisbury House of Restaurants
06.2010 - 01.2014
- Serving It Safe Program Certificate, 08/01/10, The Manitoba Tourism Education Council, Winnipeg, Canada
- High School Diploma, 06/01/12, Glenlawn Collegiate, Winnipeg, Canada